Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Capital One

Job Advertisement: Branch Ambassador - Hicksville Welcome to a new and inclusive idea in banking! Here at Capital One, we believe that banking should revolve around our customers and their everyday lives, not the other way around. We are looking for friendly and engaging individuals who are passionate about providing an extraordinary customer experience to join our team as Branch Ambassadors. As a Branch Ambassador, you will play a vital role in our customers' banking experience. You will have the opportunity to connect with customers, offer product knowledge, and perform various transactions such as check cashing, deposits, transfers, and withdrawals. Your role will also involve monitoring fraud prevention measures and ensuring compliance with operational policies and procedures. We are seeking individuals who are adaptable and have a growth mindset, as our rapidly changing tech and financial environment requires continuous learning. Our goal is to enhance the financial lives of people in the communities we serve, and we are looking for outgoing individuals who are excited to be a part of this reimagined banking experience. Here's what we're looking for in you: - You have excellent interpersonal skills and enjoy working with people from diverse backgrounds, including elderly, refugees, people with disabilities, LGBTQIA+, and veterans. - You have a strong understanding of personal and business financial needs and can alleviate customer financial anxiety by providing appropriate guidance. - You are committed to adhering to security and compliance policies in a banking environment. - You are comfortable handling cash and providing service throughout the branch based on customer needs. - You have a natural curiosity and eagerness to learn about Capital One's products, services, and digital banking channels. You can effectively educate customers on these offerings. - You thrive in a team environment and can inspire and be inspired by your teammates. - You have the ability to research and answer customer inquiries, providing appropriate solutions to enhance customer retention and engagement. - You are willing to travel between branches within your assigned local area to support the market. Basic qualifications: - High School Diploma, GED, or Equivalent Certification. - At least 1 year of experience in Retail, Sales, or Customer Service, where you have interacted with people. Preferred qualifications: - Associate's degree. - 2+ years of experience in Retail, Sales, or Banking. We offer a comprehensive and competitive set of health, financial, and other benefits that support your overall well-being. To learn more about these benefits, please visit our Capital One Careers website. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We value individuals from all backgrounds and do not discriminate based on sex, race, age, disability, sexual orientation, gender identity, veteran status, or any other protected status under applicable laws. We also promote a drug-free workplace and comply with laws regarding criminal background inquiries. If you require any accommodations during the application process, please contact Capital One Recruiting at 1-800-304-9102 or [email protected]. Please note that the position and salary advertised are specific to the location mentioned, and salaries for part-time roles will be prorated based on agreed-upon hours. For technical support or any questions about our recruiting process, please email [email protected]. Join us in redefining banking and making a positive impact on the communities we serve!