Jobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Target

Job Title: Service and Engagement Team Leader

Location: 1698 US Highway 98, Daphne, Alabama, United States, 36526-4252

About Target

Target is a Fortune 50 company and one of America's leading retailers, with over 400,000 team members worldwide. We believe in helping all families find joy in everyday life and prioritize caring for the communities we serve. At Target, we value relationships, invest in talent development, and work together as one team to care, grow, and succeed.

Job Overview

We are seeking a Service and Engagement Team Leader who is passionate about delivering excellent guest service and promoting inclusivity. In this role, you will lead a team of Guest Advocates and Front of Store Attendants to exceed guest expectations, drive sales, and enhance the overall shopping experience.

Benefits

• Competitive pay ranging from $19.75 to $33.60 per hour
• Comprehensive health benefits and programs for eligible team members and their dependents
• 401(k) plan, employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation for eligible team members
• Opportunities for growth and development

Responsibilities

• Lead a team that prioritizes excellent guest service and models a positive service culture
• Promote diversity, equity, and inclusion through continuous development and inclusive behaviors
• Understand and meet sales goals while delivering exceptional guest engagement
• Promote physical and digital offerings to enhance the guest experience
• Train and develop team members to improve guest service skills and knowledge
• Create a culture of accountability and recognize and coach team members
• Utilize guest feedback to drive improvements in key areas
• Ensure safety, compliance, and ethical conduct within the team
• Support guest services and other duties as needed to meet business needs

Qualifications

• High school diploma or equivalent
• Previous retail experience preferred
• Effective communication and leadership skills
• Ability to work independently and as part of a team
• Flexible work schedule, including nights, weekends, and holidays

Application Process

If you are interested in this position, please visit our website at https://corporate.target.com/careers/benefits to find more information about our competitive benefits and apply for the position.

Americans with Disabilities Act (ADA)

Target is committed to providing reasonable accommodations to applicants with disabilities. If you require assistance or accommodations during the application process, please visit your nearest Target store or Supply Chain Facility or contact Guest Services at 1-800-440-0680 for further assistance.