Customer Service Representative
- Full-time
- Company: Chevron
Company Description
Jobs for Humanity is partnering with Chevron to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Chevron
Company Name: Chevron
Job Description
Job Opportunity at Chevron Stations Inc (CSI)
We are a company that believes in what we do and are committed to bringing passion and customer focus to our business. We want to hire hardworking individuals who are interested in selling gasoline and convenience products at our retail stations.
Job Expectations:
- Maintain courteous and professional contact with co-workers, customers, vendors, and the community.
- Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
- Follow safety, security, and quality guidelines as well as CSI policies and procedures.
- Report accidents or incidents to the manager immediately.
- Ensure the safety of yourself and others by using the CSI Loss Prevention process.
- Follow proper sanitation and food handling procedures to ensure food safety.
- Adhere to federal law and company standards when checking the age of customers for age restricted products.
- Work professionally with vendors and contractors.
- Be punctual and regular in attendance.
- Follow kitchen and sanitation procedures in accordance with city and county regulations.
Essential Functions:
- Provide exceptional guest service by being courteous and always greeting and thanking customers.
- Conduct sales transactions accurately and safely, following CSI guidelines and procedures.
- Manage cash drawer and perform cashier reconciliation to ensure accurate sales management.
- Clean the indoor and outdoor facilities, including restrooms, pumps, and car wash.
- Prepare food and hot beverages, monitor product levels, and restock as needed.
- Promote store specials and other marketing programs.
- Check the price of delivered goods for accuracy.
- Distribute delivered goods throughout the store.
- Follow local law requirements when refueling vehicles.
- May perform other duties as assigned.
Requirements/Qualifications:
- Available to work various hours, including mornings, evenings, weekends, overnight shifts, and holidays.
- Strong attention to detail.
- Ability to handle challenging situations professionally and exercise exceptional judgment.
- Ability to work independently and in a team.
- Must possess required up-to-date food handling certificates (in specific locations).
- Cooking/Restaurant experience preferred.
Supervisor Responsibilities:
- This position has no supervisory responsibilities.
Physical Demands:
- Ability to stand and walk for long periods of time on hard and uneven surfaces.
- Ability to bend, lift, push, and move products using proper lifting techniques.
- Constant standing, bending, and reaching for Krispy Krunchy Chicken procedures.
- Work safely with equipment that holds high temperatures, using appropriate protective gear.
- Exposure to outdoor conditions and coolers/freezers.
- Frequent handwashing and attention to personal cleanliness.
Please note the age requirements for working in specific locations.
Benefits:
- Full-time and part-time shifts available.
- Competitive weekly pay with direct deposit.
- Health and wellness packages available for purchase.
- Education reimbursement program.
- Shift differential pay for select shifts and job titles.
- Management bonus program.
- Loyalty service time program.
- Commuter benefit program.
Chevron Stations Inc. (CSI) is an Equal Opportunity/Affirmative Action employer. We embrace diversity and are committed to providing reasonable accommodations for individuals with disabilities.
If you need assistance or an accommodation, please email us at [email protected].
Compensation Range: $16.50 - $17.50
If you're looking to work in a thriving environment with enthusiastic over-achievers, you'll enjoy your career with us!