Service Technician

  • Full-time
  • Company: DISH

Company Description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Our Technicians provide TV and Smart Home solutions to millions of customers. As a technician, you will be trained to ensure a world-class customer experience, connecting and educating people in every home you visit. Your role is vital to our organization as you ensure excellent customer satisfaction. In fact, DISH has earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities: - Deliver TV and Smart Home solutions to customers - Provide excellent customer service and support - Educate customers on the features and benefits of our products - Ensure customer satisfaction and resolve any issues that arise What’s in it for you? - Guaranteed promotion after 6 months with a $1.00 per hour pay increase - Performance incentives with the potential to earn up to $6,400 in your first year and $9,100 each following year - Paid training, paid time off, and paid holidays - 4-day work week with opportunities for overtime - Medical, Dental, Vision, and Life Insurance packages - Health Savings Account - Free DISH TV programming at your home, valued at $114.99/month - Deeply discounted Sling TV and Boost Infinite phone plans - 401(K) with company match - Employee stock purchasing program (ESPP) - Tuition reimbursement - DISH-supplied van, tools, and uniforms Our greatest benefit is the opportunity for growth. Over 400 of our current technician leaders started as technicians. If you have grit and tenacity, you will quickly advance at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. Your role is to simplify lives and consult homeowners on their infinite smart home possibilities. Skills, Experience, and Requirements: - Ability to build rapport quickly with clients - Ability to work at heights, including ladders up to 40 feet, and in all weather conditions - Ability to lift over 70 lbs - Valid driver's license with a driving record that meets DISH's safety standard - Willingness to travel if required Salary Range: $20.00/Hour Compensation and Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record. The listed compensation may reflect a combination of hourly pay rate and location pay differential.
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