Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Capital One

Relationship Manager, Business Cards & Payments - Acquisitions (Jacksonville)

Territory: Jacksonville

Are you someone who takes initiative, enjoys closing deals, and thrives in a fast-paced environment? In Capital One's Business Cards & Payments group, we value excellence and believe in unlocking the potential of our employees. We are looking for individuals who share our passion for success and have a strong sense of urgency to meet customer needs.

Our Field Sales teams work closely with Small and Mid-Sized Business owners to build long-lasting relationships. By understanding their business and their B2B needs, we provide strategic advice and guidance in selecting the right products for maximizing their rewards and benefits.

We are committed to helping our customers manage their finances with ease and improve their business profitability. To achieve this, we are building field-based regional teams that engage with small and mid-sized businesses within their own communities. We aim to be accessible, flexible, and present in the lives of these customers.

In this role, you will play a crucial part in assisting small and mid-size businesses to thrive and grow. The ideal candidate will have an entrepreneurial spirit and advocate for our customers. You should be innovative, highly organized, and demonstrate a track record of driving business results while providing excellent customer service. Independent, goal-oriented individuals will thrive in our organization.

Responsibilities:

• Use consultative techniques to educate prospective customers on how our payment solutions can positively impact their business
• Understand the purchasing needs and behavior of local small and mid-sized businesses
• Analyze total business spend of small and mid-sized businesses to identify additional opportunities
• Develop a deep understanding of our products and services, and how they integrate with client-side processes
• Assist businesses with incorporating our products into their purchasing platform and bookkeeping software
• Maintain accurate records of sales calls, pipelines, and closed sales in CRM systems
• Acquire new customers through cold calling and prospecting
• Participate in educational and networking events
• Establish relationships with influential individuals within the local business community
• Drive increased charge volume on the card with new clients

Competencies:

• Excellent project and process management skills
• Effective interpersonal influence and networking abilities
• Strong presentation skills tailored to customer needs
• Ability to secure appointments with clients and prospects
• Organized, with strong telephone and PC skills
• Demonstrated experience in hunting for new business in the field

Basic Qualifications:

• At least 3 years of sales experience

Preferred Qualifications:

• Bachelor's Degree
• 5 years of outside customer sales experience, including new acquisition and client portfolio management
• 1 year of experience working with small and mid-sized business customers
• 1 year of experience in the financial industry
• Proficiency using Salesforce.com and Google Suite

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. We provide a comprehensive and competitive set of health, financial, and other benefits that support your total well-being. For more information, visit our Capital One Careers website.

Please note that this role is open for applications for a minimum of 5 business days. We kindly request that agencies do not contact us regarding this position.

If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and used only to provide necessary accommodations.

For technical support or questions about Capital One's recruiting process, please email [email protected].

Capital One Financial comprises various entities. Positions posted in Canada are for Capital One Canada, those in the United Kingdom are for Capital One Europe, and those in the Philippines are for Capital One Philippines Service Corp. (COPSSC).