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Company Name: FIS Global

Position Type:

Full-time

Type of Hire:

Experienced (relevant combination of work and education)

Education Desired:

Associate's Degree

Travel Percentage:

0%

Are you curious, motivated, and forward-thinking? At FIS, we offer an inclusive and supportive work environment where you can contribute to solving important issues in financial services and technology. We believe in teamwork, collaboration, entrepreneurship, passion, and above all, fun.

About the Team

FIS SWIFT Service Bureau (aka SSB) provides SWIFT connectivity to our clients. As part of the team, you will be responsible for onboarding new clients, providing operations support, and working on infrastructural projects. You will also monitor and support our production applications, ensuring 99.9% uptime.

What You Will Be Doing

We are looking for an experienced engineer to join our SSB team. In this role, you will deploy, automate, maintain, and manage our products systems (test/production) to ensure availability, performance, scalability, and security.

What You Bring

Knowledge / Experience

• At least 3 years of proven experience using YAML language with tools such as Ansible/Jenkins
• Strong scripting experience in bash shell script, SQL queries in a Linux environment
• Solid experience as a DevOps Engineer in a 24x7 uptime environment, including automation experience
• Knowledge of Linux system administration
• Experience with system monitoring tools (e.g. Linux embedded tools, Nagios, Xpolog)
• Understanding of network topologies, common network protocols, and services (DNS, HTTP(S), SSH, FTP, SMTP, SNMP)
• Willingness to work in a shift-based environment
• Ability to troubleshoot application, communication interfaces, and system errors to guarantee application availability
• Experience with a ticketing tool (such as SNOW) for change management

Skills

• Ability to analyze and resolve complex infrastructure resources and application deployment issues
• Experience with Agile software development and project management methodologies
• Knowledge and experience with configuration management tools (e.g. SVN)
• Excellent interpersonal and communication skills
• Ability to build and maintain strong client relationships
• Excellent analytical skills for problem-solving
• Ability to take initiative and work independently or in a team
• Experience in documenting Standard Operating Procedures (SOPs) to support daily operations

Qualifications

• Bachelor’s Degree in engineering (preferably Computer Science or Information Technology)

Competencies

• Fluent in English
• Attention to detail with a track record of authoring high-quality documentation
• Organized approach to manage and adapt priorities according to client and internal requirements
• Self-starter with a team mindset, able to work autonomously and as part of a global team

Nice to Have

• Experience with system monitoring tools (e.g. Linux embedded tools, Nagios, Xpolog)
• Knowledge of application security such as SSL, TLS
• ITIL V3/V4 training or certification

What We Offer You

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits package
• A variety of career development tools, resources, and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We serve clients from banking to capital markets, retail to corporate, and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually, moving over $9 trillion around the globe. FIS is a Fortune 500 company and a member of the Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS primarily works on a direct sourcing model. We encourage candidates to apply directly and do not accept resumes from recruitment agencies that are not on our preferred supplier list. FIS is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

**We celebrate diversity and encourage all individuals to apply, including but not limited to the elderly, refugees, people with visible and invisible disabilities, LGBTQIA+ individuals, and veterans. We strive to create an inclusive and accessible workplace for everyone.**