Growth & Operations Specialist (P2P)
- Full-time
- Remote: Yes
- Company: Binance
Company Description
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Company Name: Binance
Company Name: Binance
Job Description
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are looking fora results-oriented growth & ops specialist to join the P2P team. This is a full time role, based in Singapore or a remote position in Asia.
Job Responsibilities:
- Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners
- Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume
- Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
- Constant monitoring of transactions, investigating and reporting suspicious activities
- Conduct market surveys to understand users’ needs and identify gaps for product improvements
- Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
- Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables
- Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)
Job Requirements:
- College degree or above
- At least 2 years of relevant experience in business development and marketing roles in the crypto industry
- Knowledge of blockchain, crypto, and P2P payments is a must
- Preferably a crypto P2P user
- Exceptional written and communication skills in English and preferably also fluent in at least one of the following languages - Mandarin, Vietnamese or Bahasa Indonesia to liaise with local stakeholders across the regions
- Organized, meticulous and result-oriented, strong problem-solving & analytical skills
Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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