JetSuite’s vision to provide the freedom and exhilaration of private air travel to more people than ever is realized through efficient operations, acute attention to detail, acclaimed customer service, and industry-leading safety practices. JetSuite continues to be the only jet charter company to guarantee instant, online quotes for its fleet of WiFi-equipped JetSuite Phenom 100 and 300 aircraft.

The fastest growing jet charter company in the nation, JetSuite is backed by some of the strongest names in aviation and customer service, including: David Neeleman (Founder, JetBlue Airways & CEO, Azul Brazilian Airlines); Tony Hsieh (CEO, Zappos.com); and Art Samberg (Founder, Pequot Partners). Its executive team includes: CEO, Alex Wilcox (Co-Founder, JetBlue Airways); and President, Stephanie Chung.

JetSuiteX commenced public charter service in April 2016.  We offer a new product in aviation by combining the speed and convenience of a private jet, with superior onboard experience, sold by the seat, at a price near that of existing commercial service.

The JetSuiteX fleet of Embraer 135s is a luxuriously reconfigured 30 passenger jet, each seat with at least 36-inch pitch, free WiFi, and the comforts of a private jet at the price of flying commercial. Unlike JetSuite's private jets, where customers must book the whole aircraft, JetSuiteX sells individual seats on scheduled flights.

To apply directly please go to: https://recruiting2.ultipro.com/JET1001JETS/JobBoard/83d73bc0-3085-4441-a386-dd79dcc22eb0/OpportunityDetail?opportunityId=e5c58940-c20e-403b-8de7-c4081d721bc5

Outcomes and Responsibilities

• Develop relationships with our customers to serve from the heart, anticipate their needs to provide personalized accommodations, unlike any other travel experience. Manage and facilitate check-in, boarding and baggage management with error-free accuracy. Verify customer Identification in accordance with all regulatory and company requirements to ensure federal and secure flight compliance. Ensuring customers experience a flawless trip the concierge team must execute clear communication with the downline stations and flight crews in a timely manner.
• The ideal candidate will be able to act as a team player and must be willing to receive and offer directions to team members with grace.
• The concierge team must be JetSuiteX brand ambassadors at all times when working, be it face to face with customers or communicating via phone and email by efficiently and professionally assisting our customers.
• To ensure our customers have an effortless and seamless experience we must ensure the amenities and space for our customers is in tip-top shape.

Required Education & Experience

• High School Diploma
• 2 years Customer Service

Preferred Education & Experience

• 4-year college degree
• 2 years Aviation or Airline/Airport operation experience
• Travel industry experience
• Customer Service experience working with high-end clients

Basic Requirements

• Intermittent physical activity including bending, reaching, lifting and extended periods of standing
• Clean driving and arrest record.
• Must be able to work flexible shifts including early mornings, late nights, holidays and weekends
• Participate in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines

Licenses & Designations

• Valid Drivers License

Position Schedule:

Part-time

Physical Demands:

• Intermittent physical activity including bending, reaching and prolonged periods of sitting.
• Ability to occasionally lift 5-20 pounds.

We Do whatever it takes

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc.)