Content Director, Language Services
- Full-time
Company Description
At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.
Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global partner of the future. We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to provide exceptional creative solutions across any platform. In short, we create and deliver culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire. As part of the Brandtech Group we're at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world's No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction. Fast Company Most Innovative Companies 2024.
Our CoE's will expand in 2025 to support all C&E activity across all US Clients enabling us to continue to deliver against our client roster to be competitive without compromising on our creative output. We are looking for top-tier talented individuals based in Mexico City to join our teams and continue to evolve our collective global community.
Job Description
Reporting to the Head of Language Services, you will have an impact on our Language Services Team, within our Creative and Experience Capability.
You'll manage multilingual language validation projects for our biggest key accounts. You'll own each project from setup to delivery and work with your account management, planning, and production team colleagues, and our pool of freelance writers.
Your primary responsibilities will include:
- Oversee language validation projects, serving as primary contact between translators, our teams and the end client.
- Brand Guardianship. You'll ensure that the content is aligned with our client's brand, style, tone of voice and wording.
- Attend client meetings to discuss projects briefs, requirements, deadlines and budgets, and to define the best linguistic Quality Assurance and localisation approach.
- Put together detailed and tailored linguistic briefs for linguists and writers and always ensuring deliverables follow the original client brief.
- You'll be accountable for project status, ensuring linguistic quality and service always meet expectations.
Qualifications
- 9+ years of experience in similar roles.
- You have at least 4 years of experience in multilingual transcreation or localisation projects.
- You're fluent in English (C2 or native level), with the ability to identify specific details in general campaign briefs.
- You've used Computer Assisted Translation (CAT) tools and project management tools.
- You know how to prioritise tasks.
- You love getting to know your clients, developing long-lasting relationships and adding value to their business.
- When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.
- You are great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.
💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.
🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].
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