At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that reinvent media activation, and create influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Community Manager Job Description

We've got an exciting fixed term contract opportunity (8 weeks) for a Community Manager to join our Emmy Award-winning team, working with one of our partners - a banking company.

Reporting to the Social Content Director, you will create social media content on this key account with the help of a team of project managers, content managers, editors and designers.

For this role, French will be the main spoken language but resume review and the initial interview will be conducted in English.

Responsibilities

• Develop the social media presence for our client on TikTok, helping grow reach and engagement for their social channels with excellent creative and strategy skills.
• Support the creation and management of content calendars for both paid and organic assets, and create copy with oversight from the team.
• Work with social designers on the creation of assets, partnering with clients.
• Work with our team to build and manage communities.
• Support the creative brainstorming, community management, short and long-form social copywriting, scriptwriting, reporting.
• Support social coverage for live events and marketing and junket shoots by briefing and managing high profile entertainment talent.
• Ensure content and ideas that align with creative strategy and fit for purpose.
• Remain up to date with the new trends on social media and translate this to clients in a reactive way, for both paid and organic content.
• Work with the project management team to ensure the success in time and on budget, delivery of briefs.
• Follow internal processes including timing plans, content calendars, wash up reports.
• Work with clients and main partners to receive briefs and important information.

• 2 years experience working on social media
• Must be passionate about social media, entertainment and pop culture.
• Experience with platform business managers (i.e Facebook business manager, Twitter business, Snapchat for Business & TikTok)
• Experience creating content for social media: static asset, short and long form video (Reels, TikTok and longer scripted pieces), GIPHY stickers, GIFs, memes
• Experience running paid media campaigns - working with media agencies, understanding media KPIs, paid creative best practices
• Experience building online communities, and an understanding of fandom communities in social spaces
• Someone with experience delivering social campaigns at a national level
• Experience working with clients by email, call or in-person
• Experience working at a creative agency, ideally working with clients in the entertainment industry.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

All your information will be kept confidential according to EEO guidelines.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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