At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a unique fusion of tech enthusiasts, creative minds, and data experts, all united to empower brands in their digital journey. Our passion for innovation and commitment to embracing diverse perspectives are at the heart of what we do. We excel at challenging the status quo, reinventing marketing norms, and crafting influential stories that resonate with global audiences. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

We are looking for a competent Account Manager in Digital Marketing to find business opportunities and manage customer relationships. You'll be directly responsible for supporting the management of a client portfolio, ensuring you understand your clients business objectives and how our work delivers to support them. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Responsibilities

• You will support the client lead, or in specific cases be the client lead, seeking the efficient and effective running of your assigned client accounts, ensuring client teams are delivering against expectations set out by the client lead.
• Responsible for independently performing BAU tasks, such as pacing, reporting, etc on your assigned client accounts, including but not limited to data, technology auditing and contact report creation.
• You will understand and be able to discuss Jellyfish product/solutions provided with the client team. You will understand how they effects and impact the wider business.
• You will understand and adhere to client management best practices.
• You will contribute towards the success of your hub, through maintaining high standards across everything you do

• Proven experience as an Digital Account Manager, or similar sales/customer service role
• Understanding of Google Ads, Facebook, GMP, Analytics value and operation
• Good communication, both verbal and written
• Ability to articulate and converse with confidence, demonstrating good interpersonal skills and ability to connect to Jellyfish culture
• Ability to work in a fast paced, dynamic environment and prioritise multiple demands
• Good commercial awareness
• A passion for digital and a desire to learn new skills
• Strong organizational skills

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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