Customer Resolution Specialist

  • 25 King Edward St, Coquitlam, BC V3K 4S8, Canada
  • Full-time
  • Business Type: Corporate

Job Description

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

JYSK is seeking a Customer Resolution Specialist.  In this role, you are responsible for providing excellent service to all our customers.

This is a salaried position with an excellent compensation package and many opportunities to grow within JYSK. It is a full-time position, based out of our head office in Coquitlam with the possibility of remote working for the right candidate.

Job duties include:

  • Supporting customer inquiries on the telephone and in written communication channels from customers across Canada
  • Assisting customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions

What this role brings to you:

  • The possibility of being part of a dynamic team and culture
  • The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
  • A great benefit package for full-time colleagues (including medical, vision and dental)
  • An amazing colleague discount on all JYSK products  

What you bring to the role:

  • Fluent in both English and French languages
  • Ability to maintain a positive attitude while working under pressure
  • Strong problem-solving abilities
  • At least one year of experience in a customer service environment
  • High school diploma or equivalent

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!

JYSK is an equal opportunity employer.

Additional Information

This will be a full time role to support the evening shift 

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