Bilingual Customer Resolution Specialist (French/English)

  • 25 King Edward St, Coquitlam, BC V3K 4S8, Canada
  • Full-time
  • Business Type: Corporate

Job Description

Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.

The Role:

JYSK is seeking a Bilingual Customer Resolution Specialist (French/English).  In this role, you are responsible for providing excellent service to all our customers.

This is a salaried position with an excellent compensation package and many opportunities to grow within JYSK. It is a full-time position, based out of our head office in Coquitlam with the possibility of remote working for the right candidate.

Job duties include:

  • Supporting customer inquiries on the telephone and in written communication channels from customers across Canada
  • Assisting customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions

What this role brings to you:

  • The possibility of being part of a dynamic team and culture
  • The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams
  • A great benefit package for full-time colleagues (including medical, vision and dental)
  • An amazing colleague discount on all JYSK products  

What you bring to the role:

  • Fluent in both English and French languages
  • Ability to maintain a positive attitude while working under pressure
  • Strong problem-solving abilities
  • At least one year of experience in a customer service environment
  • High school diploma or equivalent

If this sounds like an opportunity for you, come join JYSK and experience it for yourself!

JYSK is an equal opportunity employer.

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