Customer Service Supporter - Full Time

  • Grants Drive, Rathcoole, Co. Dublin, Ireland
  • Full-time

Company Description

JYSK is one of the fastest growing retail chains in Europe with more than 2,800 stores worldwide. At JYSK we focus on selling quality products with a Scandinavian look and feel at very competitive prices. We have ambitious growth plans in Ireland.

Do you have a passion for providing excellent Customer Service?

Are you a team player with great communication skills?

If yes, then you could be part of our new team as a Customer Service Supporter working in JYSK Head Office in Dublin.

As a Customer Service Supporter you will be responsible for providing world class customer service for JYSK customers. In your work you will handle and resolve incoming customer enquiries through calls, email, social media and webchat by responding to customer queries in a professional and polite manner. You will have daily communication with our colleagues in our stores.

We want you because:

·        You are a team player, with the ability to solve problems on your own

·        You enjoy working to achievable targets and goals

·        You have the ability to use various systems to complete your daily tasks

·        You are quick to learn and adapt to a fast paced environment

·        You are service minded, flexible and find it easy to communicate in speech and in writing

·        You are available to work within our customer centre opening hours, including evenings and weekends

We will offer you:

·        A modern, welcoming Customer Contact Centre environment in our Head Office

·        Tailored introduction program to help you get started

·        Company Pension Scheme & Staff Discount of 20% after 3 months service

·        Encouragement to learn and progress in your career

·        Responsibility to offer Ireland’s best customer service

·        Full time job that starts as soon as possible

·        Base salary gross €23,500 per year

Additional Information

If you have any questions regarding the Customer Service Supporter position, please contact our Customer Service Manager Derek Carp ([email protected] / +44 (0)7852371716)