Accommodation Manager

  • Full-time

Company Description

Established in June 2015, Joseph Search is the one of the fastest growing recruitment provider to the hospitality sector. We’re a passionate bunch and use our drive and expertise to successfully connect top talent into top employers across the UK&IRE! ​

With offices in Liverpool, Manchester, Glasgow and London we provide end to end recruitment and and actively work across the hospitality, travel and tourism space recruiting at all levels including mid senior and executive level roles. ​

We believe there is no substitute for knowledge and experience, and our staff are an integral part of our success story. With hands-on, specialist industry experience our team understand the needs of clients and candidates in the unique hospitality environment. ​You'll most likely receive an immediate response no matter what time of the day, or over the weekends. We understand you won't be on the market for long!

At Joseph Search we offer more than a transaction based approach to recruitment, we build long term relationships. Our passion is to partner with clients and candidates to understand both requirements and what drives them. We don’t look for a quick fix, but more of a matchmaking service to support candidates with your dream roles and support large clients secure future leaders into their business. 

We are also a point of contact for honest career advice, industry information, benchmarking and networking opportunities and are more than happy to catch-up for nothing more than a chat or brainstorming session!

Job Description

  • To ensure the smooth and efficient running of the department.
  • To be aware of the day’s business both in room occupancy and special requirements needs.
  • To liaise with reception regarding room moves, special needs and act on any information given.
  • To issue keys, room lists, checklists and cleaning schedules to accommodation staff at the beginning of shift and collect and check them at end of shift.
  • To check all work given to the Accommodation Assistants, Linen Porters and Maintenance throughout the day to ensure standards are being adhered to.
  • Liaising with on site maintenance to ensure any maintenance issues are dealt with expediently to ensure all rooms are available for sale to 5 star standards.
  • To assist in the development and writing of departmental standards and improved systems.
  • To actively train all staff to the standards laid down in the Training Manual and monitor their work performance.
  • To assist the human resource Manager in recruiting new staff and training.
  • To prepare rotas for Department in advance taking into account the business demand and to ensure that sufficient cover is available to meet these needs,
  • To minimise wastage of materials and energy through careful monitoring of staff.
  • To ensure all Housekeeping Staff is aware of day to day business.
  • To maintain stock levels of stationary, linen and amenity requirements in order to ensure consistency in standards.
  • Be able to forecast and control wage costs, as well as manage their operational costs (Cost of Sales items)
  • Be flexible and willing to assist other departments in operations at busy times.

Additional Information

First part of the interview process will begin January 2021