JLGOV is a primary source for business process outsourcing, staff augmentation, technology services, and solution procurement. JLGOV is a small, minority-owned business headquartered in Virginia Beach, VA. Our goal is to meet the needs of customers across multiple verticals to include DoD, Commercial, Local and State levels. 

**All candidates/applicants must be a U.S. Citizen or have valid Green Card.

** No Visa sponsorship. Applicant MUST BE ELIGIBLE FOR HIRE in the U.S.

** ALL candidates will be required to do a personal interview, NO exceptions

** E-Verify and National Background Investigation/Check will be completed

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Please read all details and requirements below.

***Candidates MUST HAVE a current/active Government Security Clearance and Security+ OR CCNA Security Certification to be considered for this position. NO exceptions to this requirement. ***

• Applicant must be U.S. Citizen
• No Visa Sponsorship. Applicant MUST BE ELIGIBLE FOR HIRE in the U.S.
• ALL candidates will be required to do a personal interview, NO exceptions
• E-Verify and National Background Investigation will be completed on selected candidates

Provide administrative support for the Enterprise Users on Network Management Systems. Maintain current hostname list on the NMS server. Assisting in Quarterly Password update for NOC managed networks devices. Troubleshoot all NMS related issues on all NMS servers and network devices as assigned by NOC Manager or Designee. Update and resolve incident tickets that are assigned to NMS. Participate on required conference calls for all NMS matters. Perform escalation as required for assigned NMS outages. Troubleshoot SNMP traps reported by Network Technicians.

Job Requirements

Education:

Bachelor’s degree in computer science or equivalent experience in related field. Cisco CCNA and/or Sun Solaris SCSA a plus. Certified in accordance with DODD 8570.1 Information Assurance Technician II. Security+ or CCNA Security Certification required.

Experience:

10+ years’ experience that includes operational support, hands-on implementing and configuration of network devices such as servers, routers, switches, IPS, VPN, desktop computers, and cabling in a large LAN/BAN/MAN/WAN environment. Knowledge of trouble ticketing software (HP Service Manager) and network monitoring solutions (NetView, HP NNMi, HP OM; TACACS Plus and HPNA). Previous experience working on DoD bases/sites, including previous military service highly desirable. Experience with Perl and Expect language a plus.

Skills:

• Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process.
• Strong problem solving and troubleshooting skills.
• Ability to lift up to 50 lbs.

All information will be kept confidential according to EEO guidelines.  Must be authorized to work in the United States on a full-time basis for any employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Confidentiality

This project and all materials provided to the Contractor by the Government and results, conclusions and recommendations obtained thereof should be considered confidential in nature and treated with the same level of care that the Contractor treats its own confidential business information. The information shall not be disclosed, copied. modified, used (except in the completion of this project) or otherwise disseminated to any other person or entity at any time to include, but not limited to inclusion in any database external to the Government without the Government's express consent.