JDRF's mission is to accelerate life-changing breakthroughs to cure, prevent, and treat T1D and its complications. To accomplish this, JDRF has invested more than $2.5 billion in research funding since our inception. We are an organization built on a grassroots model of people connecting in their local communities, collaborating regionally for efficiency and broader fundraising impact and uniting on a national stage to pool resources, passion and energy. We collaborate with academic institutions, policymakers and corporate and industry partners to develop and deliver a pipeline of innovative therapies to people living with T1D. Our staff and volunteers throughout the United States and our five international affiliates are dedicated to advocacy, community engagement and our vision of a world without T1D. For more information, please visit jdrf.org or follow us on Twitter: @JDRF

As a JDRF team member, you can look forward to interesting and challenging work, building strong relationships with fellow staff and our network of volunteers, and having a meaningful impact on the lives of everyone affected by this devastating disease.

Summary:

The Senior Community Engagement Manager is a dynamic leader within the chapter that organizes, develops, implements and expands the Community Engagement Program for the Chapter, and helps expand Chapter fundraising results by building stronger and enhanced relationships with the local type 1 community. 

This role is a direct connection with the community from the initial diagnosis, through the long term care and management of type 1 diabetes (T1D).  The manager works closely with volunteers and supporters to raise awareness, support and fundraising for a cure.

JDRF’s Greater New York City Chapter encompasses a large geographic area that includes the five boroughs of New York City, Long Island, Westchester County, the lower Hudson Valley and Fairfield County in Connecticut.  This is a hybrid position with a minimum of two days a week in the office (lower Manhattan).

Responsibilities:

• Develops and implements core Community Engagement Program components in the Chapter to include T1D Connections Program and distribution and management of JDRF Bag of Hopes and care kits.
• Engages newly diagnosed families and individuals, T1D community members, healthcare providers, including physicians, hospitals and community centers and other stakeholders in chapter programs and activities to support and drive the JDRF mission.
• Manages the planning and execution of the Type One Nation Summits, the Chapter’s largest educational and programmatic event in multiple locations. Supervises volunteer leadership of Advisory Committee, volunteer recruitment and management and development of robust programming, recruitment of qualified and engaging speakers and development of programming for all attendees.
• Ideates and executes Community Engagement events to provide support and/or education to the chapter community.  Leverages survey feedback/community input to guide direction of plans.
• Oversees the Youth Ambassador program, designed to build leadership opportunities for our youngest advocates. Serves as a main point of contact for Youth Ambassador families. Coordinates Youth Ambassador activation at core fundraising programs. Coordinates the selection of youths for the biannual Children’s Congress in Washington, DC.
• Collaborates with Community Engagement peers across the organization for idea sharing and learning, and participates in National Community Engagement meetings, trainings and working groups.
• Supports JDRF's advocacy initiative and local advocacy volunteer efforts at the Chapter level.
• Develops and builds relationships with key diabetes healthcare professionals and diabetes industry representatives in the chapter, to market the JDRF Community Engagement Program, disseminate resources and support Chapter fundraising programs.
• Works with Chapter staff to identify, solicit, recruit and develop volunteers for leadership and support roles in implementing JDRF community programs.
• Develops and manages Chapter Community Engagement communication, such as engagement plans, volunteer updates, newsletter content and social media.  
• Collaborates with the Chapter Walk team to support new family team recruitment through relationship development with newly diagnosed families.
• Partner with Chapter staff to ensure an impactful experience for all new family teams at One Walk, including identification of success metrics such as revenue and percentage growth of new family teams.
• Works in conjunction with Chapter Development staff to develop fundraising pipeline by introducing newly diagnosed families to the JDRF Mission, supporting engagement opportunities and identifying donor prospects.  Manage portfolio of new family Walk teams, including fundraising revenue goals and team retention.
• Works within Chapter budget to ensure that the Chapter is fiscally responsible, and surface and apply for local grant resources to fund Community Engagement projects.
• Manages and oversees accurate recording of information in CRM and adoption of established processes. 
• Interfaces and serves as a liaison for all levels of Community Engagement staff and volunteers. 
• Assists in evaluating Chapter activities on a regular basis and seeks ways to improve Chapter performance and fundraising success. Assists in the functioning of the Chapter’s daily operations, projects, and tasks as assigned.
• Responds to and follows through with inquiries, needs, complaints and/or issues in a prompt and courteous manner.
• Maintains a good understanding of JDRF’s mission and research cure therapeutics.

• 5 years of relevant experience and college degree or equivalent combination of education and experience.
• Knowledge of fundraising activities and organizing community initiatives.  
• Demonstrated Volunteer management experience.
• Knowledge of administrative procedures, such as coordination of people and resources, planning, and resource allocation. 
• Proficient with MS Office and databases.
• Demonstrated ability to multi-task, establish priorities, and work in a fast-paced environment. 
• Highly efficient in time management and can meet deadlines under pressure.
• Detail-oriented and strong organizational skills.
• Team player that has the ability to interface with all levels of staff and volunteers.  Must develop and maintain positive and effective relationships.
• Excellent written and oral communication skills and interpersonal skills.
• Ability to work and make judgments independently and take initiative.  Well-disciplined and a self-starter that is extremely resourceful.  Active listening, analytical, and problem-solving skills.
• Ability to travel locally within the chapter footprint. Occasional overnight travel as needed.
• Occasional evening and weekend work required as needed.

Target Salary: $70-85k

Essential Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk or hear.  The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.  The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds.  Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.

Other Considerations:

To protect the health and safety of our employees, all employees are required to be fully vaccinated for COVID-19 and have a COVID-19 booster shot regardless of location or position. This includes those with remote status. Requests for medical, religious, and other exemptions will be considered on an individual basis. JDRF will comply with all federal, state, and local laws.

JDRF supports a diverse and inclusive workforce.
JDRF is an Equal Opportunity Employer. 
All your information will be kept confidential according to EEO guidelines.