JDRF's mission is to accelerate life-changing breakthroughs to cure, prevent, and treat T1D and its complications. To accomplish this, JDRF has invested more than $2.5 billion in research funding since our inception. We are an organization built on a grassroots model of people connecting in their local communities, collaborating regionally for efficiency and broader fundraising impact and uniting on a national stage to pool resources, passion and energy. We collaborate with academic institutions, policymakers and corporate and industry partners to develop and deliver a pipeline of innovative therapies to people living with T1D. Our staff and volunteers throughout the United States and our five international affiliates are dedicated to advocacy, community engagement and our vision of a world without T1D. For more information, please visit jdrf.org or follow us on Twitter: @JDRF

BROAD FUNCTION AND SCOPE OF THE POSITION:
The Donation Processing Specialist is an active member of JDRF’s donation processing customer service team within our Finance team located in our New York office. Primary responsibilities include working closely with our centralized donation processing support center that provides the caging and service bundle solutions ensuring donations are properly accounted for and recorded accurately.  The position also works closely with our chapter and national teams on donation processes including adjustments, refunds and various customer service support functions to ensure donor giving experience is to its outmost satisfaction. The Donation Processing Specialist is also responsible for general accounting processes (cash receipts, banking, accounts receivable, journal entry and supporting month-end closing). 

SPECIFIC RESPONSIBILITIES:
•    Process donations in a timely and accurate manner  

•    Ensure accuracy and timely recognition of donations

•    Prepare cash receipts and entries in Salesforce and provide information for the daily Cash Position Report

•    Provide support on donation related issues to internal teams

•    Execute various monthly bank reconciliation, including online donations reconciliations (Credit Card, PayPal, ACH)

•    Perform various reconciliations related to cash and receivable accounts

•    Preparation of accounts receivable journal entries including assisting in timely month end close

•    Contribute recommendations in process improvements

•    Assist with implementing and adherence to internal financial processes and procedures

•    Perform special projects and Ad-hoc analysis

EXPERIENCE & REQUIREMENTS:

•    Minimum of 3 years of relevant experience, preferably with direct experience in high volume donation environment and working relationship

•    Strong donor processing related experience with high level Excel Knowledge (look ups and pivot table)

•    Experienced in using different systems and platforms -i.e. Outlook, Salesforce and ERP (Oracle, MSD 365) is a plus

•    Strong prioritization and organizational skills

•    Ability to work effectively with all levels
•    A team player with customer service focus 
•    Excellent verbal and written communication skills

•    Effectively manage multiple tasks simultaneously

EDUCATION:  

•    Bachelor’s degree preferred

To protect the health and safety of our employees, all employees are required to be fully vaccinated for COVID-19 and have a COVID-19 booster shot regardless of location or position. This includes those with remote status. Requests for medical, religious, and other exemptions will be considered on an individual basis. JDRF will comply with all federal, state, and local laws.

JDRF supports a diverse and inclusive workforce.
JDRF is an Equal Opportunity Employer. 
All your information will be kept confidential according to EEO guidelines.

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