Social Media Coordinator
- Full-time
Company Description
JDRF, the global leader in funding type 1 diabetes (T1D) research has a diverse portfolio of brand social channels that connect and support the T1D community, empower family and friends to fundraise, and amplify our campaigns.
Our mission is to accelerate life-changing breakthroughs to cure, prevent and treat T1D and its complications. To accomplish this, JDRF has invested more than $2.5 billion in research funding since our inception. We are an organization built on a grassroots model of people connecting in their local communities, collaborating regionally for efficiency and broader fundraising impact, and uniting on a national stage to pool resources, passion, and energy. We collaborate with academic institutions, policymakers, and corporate and industry partners to develop and deliver a pipeline of innovative therapies to people living with T1D. Our staff and volunteers in chapters across the United States and our six international affiliates are dedicated to advocacy, community engagement, and our vision of a world without T1D. For more information, please visit jdrf.org or follow us on Twitter: @JDRF
Job Description
The Social Media Coordinator is a REMOTE eligible role that is responsible for supporting the social media team. This position will aid in community management, social media strategy and content creation for all pages. This position requires the individual to stay current on changes to the social media industry, platform updates and new techniques in consumer-facing social media strategies.
- Community Management
- Maintain daily content calendars for all priority social platforms
- Respond to supporter questions and escalate larger trends and insights as necessary
- Update and maintain correct responses to supporters in the Social FAQ database
- Coordinate with school social media managers to ensure content flow to and from their channels
- Monitor user generated content, as well as relevant organizations/brands for content our audiences would enjoy
- Assist in evaluating, identifying and implementing emerging social media tools for the promotion of campaigns (ex: TikTok vs Instagram Reels)
- Fluency with Social Media platforms including but not limited to: Instagram, Facebook, Twitter, Linkedin, YouTube, Twitch, and TikTok, as well as scheduling tools and digital media analytics tools.
- Creative
- Ideate & pitch innovative creative strategies for campaigns
- Social Media content creation (video assets, custom graphics, etc.)
- Help produce Facebook/Instagram Live events
- Celebrities and Influencers
- Support Social Media and Celebrity ambassador/influencer programs with general research, tracking of partnership milestones, and identifying potential influencers.
- Assist in the development of organic, turnkey social content for influencers and celebrity ambassadors
- Social Media Team Support
- Assist in assets coordination
- Schedule vendor and internal meetings
- Analyze competitive landscape for social media and make suggestions for new vendors and platforms
- Measure success of creative assets and posts to ensure maximum visibility and engagement
- Analytics
- Develop comfortable understanding of analytic benchmarks, KPIs, and best practices in the industry and for SA social channels to apply to social strategy
- Monitor feedback/sentiment and flag when there are spikes (or drops) in engagement, followers, or specific content
Qualifications
- Bachelor’s degree
- 1-3 years of Social Media experience
- Passion for social media and tuned in to the latest trends, platforms, and developments
- Strong communication skills for both internal and external audiences
- Ability to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously
- Desire to thrive in a fast-paced, results-driven, collaborative environment where innovation is sought, prioritized and rewarded
Additional Information
JDRF supports a diverse and inclusive workforce and is an Equal Opportunity Employer. Your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
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