JDRF is the leading global organization focused on type 1 diabetes (T1D) research. JDRF’s goal is to progressively remove the impact of T1D from people’s lives until we achieve a world without T1D. JDRF collaborates with a wide spectrum of partners and is the only organization with the scientific resources, policy influence and a working plan to bring life-changing therapies from the lab to the community. As the largest charitable supporter of T1D research, JDRF has invested nearly $2B in research over the past 45 years and is sponsoring scientific research in 17 countries worldwide.

JDRF is seeking a Product Manager to join our growing Data and Technology team and help reimagine the digital experiences needed to advance JDRF’s mission. 

The Product Manager, CRM will be responsible for driving ongoing feature enhancements and support of our Enterprise Salesforce CRM to align with and support evolving business needs.  The candidate will work closely with Product Management and Business teams to ensure business requirements and priorities are well documented.  The Product Manager will collaborate closely with Engineering and Integrations team to develop the roadmap, define, design and deliver robust and innovative and operationally efficient solutions

You’ll click with us if you: 

• Engage with product managers and business leads on requests for enhancements and bug fixes, and translate those business requests to Salesforce technical requirements
• Evaluate and prioritize business requirements, set sprint schedules and new functionality releases
• Identify key opportunities for organizational improvement, as well as development of technical or process enhancements in order to increase operational efficiencies
• Lead scrums, backlog grooming sessions and strategic project review meetings
• Create presentations and roadmaps on product strategy in order to communicate effectively to senior management
• Collaborate with team leads responsible for managing Middleware and MDM
•  Manage the onshore and offshore team of Salesforce Developers and Administrators
• Support Salesforce tools and third-party integrations
• Assist in data cleanup and migration efforts.
• Keep up to date on new Salesforce features and functionality including Marketing Cloud

Additional information:

6+ years full-time Salesforce Administrator experience, certification is preferred

• Demonstrated ability to achieve strategic goals and to evolve product strategy based on user needs, data and industry trends
• Experience working with non-technical users and understanding their diverse needs and requirements
• Excellent problem-solving and analytical skills
• Strong understanding of Salesforce best practices
• Excellent verbal and written communication skills.  Ability to clearly communicate complex ideas to both technical and non-technical teams
• Enjoys working in fast-paced agile team environment

JDRF is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.

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