JDRF is the leading global organization focused on type 1 diabetes (T1D) research. JDRF’s goal is to progressively remove the impact of T1D from people’s lives until we achieve a world without T1D. JDRF collaborates with a wide spectrum of partners and is the only organization with the scientific resources, policy influence and a working plan to bring life-changing therapies from the lab to the community. As the largest charitable supporter of T1D research, JDRF has invested nearly $2B in research over the past 45 years and is sponsoring scientific research in 17 countries worldwide. For more information, please visit http://www.jdrf.org.

As a JDRF team member, you can look forward to interesting and challenging work, building strong relationships with fellow staff and our network of volunteers, and having a meaningful impact on the lives of everyone affected by this devastating disease.

Development and administration on the Salesforce platform. Database querying and analysis of complex data. Manage day-to-day execution of defect fixes and enhancement implementations. Implement interfaces between Salesforce and other external applications. Function as the primary subject matter expert (SME) for Salesforce. Responsible for investigation and resolution of Production issues. Perform all other duties as assigned.

RESPONSIBILITIES:

• Facilitating Salesforce development and administration.
• Manage production support requests, in parallel to builds and enhancements.
• Analyze data using relational database queries.
• Grow in an agile/scrum environment.
• Implement solutions that are superb-quality, elegant, and scalable.
• Recommend best practices and build prototypes if needed.
• Provide support after normal work hours when necessary

Bachelor’s Degree in Computer/Information Science or equivalent.

REQUIREMENTS:

• 8+ years of Salesforce development and administration.
• 8+ years as SFA/CRM business analyst.
• Salesforce certifications and keeping up with trends in the industry.
• 4+ years of relational database development, preferably in MSSQL and PostgreSQL.
• 4+ years of experience in all phases of the SDLC.
• 4+ years working in an agile/scrum environment.
• 4+ years managing software in a version-controlled environment like GIT.
• 1+ years development in a modern programming language (i.e. Java, Python, C#).
• Proven ability and reputation of:
  • Working under pressure
  • Encompassing high degree of flexibility
  • Handling multiple concurrent tasks and changing priorities
  • Being able to work both independently and within a team
  • Meeting hard deadlines
  • Being innovative and thinking outside the box
  • Being proactive, thinking ahead, anticipating problems and proposing solutions
  • Approaching all assignments with a sense of ownership and enthusiasm
  • Commitment to customer satisfaction and customer focus
  • Attention to all detail
• Experience building ETL processes using tools like Informatica, SSIS, etc.
• Knowledge of Salesforce NPSP, or other non-profit packages.
• Understanding of REST APIs, Web Services, and integrations between Salesforce and other external applications.
• Exposure and understanding of microservices.
• Command-line scripting.
• Strong organization, analytical and problem-solving skills.
• Excellent spoken and written interpersonal and communication skills.
• Advanced Excel capabilities and related data manipulation a plus.

JDRF is the leading global organization funding type 1 diabetes (T1D) research. Our strength lies in our exclusive focus and singular influence on the worldwide effort to end T1D.  We have a diverse portfolio of digital products that connect and support the T1D community, empower family and friends to fundraise, and amplify our campaigns.

ESSENTIAL FUNCTIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear.  The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.  The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds.  Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.