JDRF is the leading global organization focused on type 1 diabetes (T1D) research. JDRF’s goal is to progressively remove the impact of T1D from people’s lives until we achieve a world without T1D. JDRF collaborates with a wide spectrum of partners and is the only organization with the scientific resources, policy influence and a working plan to bring life-changing therapies from the lab to the community. As the largest charitable supporter of T1D research, JDRF has invested nearly $2B in research over the past 45 years and is sponsoring scientific research in 17 countries worldwide. For more information, please visit http://www.jdrf.org.

As a JDRF team member, you can look forward to interesting and challenging work, building strong relationships with fellow staff and our network of volunteers, and having a meaningful impact on the lives of everyone affected by this devastating disease.

The Donation Processing Specialist is an active member of JDRF’s donation processing customer service team within our Finance team located in our New York office. Primary responsibilities include working closely with our centralized donation processing support center that provides the caging and service bundle solutions ensuring donations are properly accounted for and recorded accurately.  The position also works closely with our chapter and national teams on donation processes including adjustments, refunds and various customer service support functions to ensure donor giving experience is to its utmost satisfaction. The Donation Processing Specialist is also responsible for general accounting processes (cash receipts, banking, accounts receivable, journal entry and supporting month-end closing). 

SPECIFIC RESPONSIBILITIES:

• Process donations in a timely and accurate manner  
• Ensure accuracy and timely recognition of donations
• Prepare cash receipts and entries in Salesforce and provide information for the daily Cash Position Report
• Provide support on donation related issues to internal teams
• Execute various monthly bank reconciliation, including online donations reconciliations (Credit Card, PayPal, ACH)
• Perform various reconciliations related to cash and receivable accounts
• Preparation of accounts receivable journal entries including assisting in timely month end close
• Contribute recommendations in process improvements
• Assist with implementing and adherence to internal financial processes and procedures
• Perform special projects and Ad-hoc analysis
   

• Minimum of 3 years of relevant experience, preferably with direct experience in high volume donation environment and working relationship
• Strong donor processing related experience with high level Excel Knowledge (look ups and pivot table)
• Experienced in using different systems and platforms -i.e. Outlook, Salesforce and ERP (Oracle, MSD 365)
• Knowledge of Salesforce and Microsoft Dynamics 365, a plus
• Strong prioritization and organizational skills
• Ability to work effectively with all levels
• A team player with customer service focus 
• Excellent verbal and written communication skills
• Effectively manage multiple tasks simultaneously

EDUCATION:  

Bachelor’s degree preferred
 

JDRF is the leading global organization funding type 1 diabetes (T1D) research. Our strength lies in our exclusive focus and singular influence on the worldwide effort to end T1D.  We have a diverse portfolio of digital products that connect and support the T1D community, empower family and friends to fundraise, and amplify our campaigns.

ESSENTIAL FUNCTIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear.  The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.  The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds.  Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.