Social Media Associate

  • Full-time

Company Description

JDRF is the leading global organization funding type 1 diabetes (T1D) research. Our strength lies in our exclusive focus and singular influence on the worldwide effort to end T1D. Our vision is a world without type 1 diabetes and our mission is to accelerate life-changing breakthroughs to cure, prevent and treat T1D and its complications. 

Job Description

The Social Media Associate will play a key role in supporting the day-to-day community management of JDRF-branded social media platforms including LinkedIn, Facebook, YouTube, Twitter and Instagram. The Social Media Associate with also work with multiple internal and external partners to further enforce JDRF’s social presence. This role will work with the National Manager of Digital Strategy to support all social content production needs. 

  • Curate and maintain a catalog of evergreen user-generated content
  • Aid in execution of social media campaigns as needed
  • Monitor, respond to and moderate comments, messages, questions and reviews submitted via JDRF-branded social media platforms
  • Escalate questions originating on social platforms to appropriate internal teams as needed
  • Social live event support, as needed
  • Publish social media content across all JDRF-branded channels

Qualifications

  • 2-3 years work experience
  • Ability to work as part of a team
  • Experience with social media platforms (Facebook, Twitter, Instagram, LinkedIn, Snapchat)
  • Very high attention to detail
  • Excellent oral and written communication skills
  • Experience with social scheduling software preferred
  • Adaptive learner who can handle multiple tasks and projects

Additional Information

Please note that if you are a candidate who is being considered for this role, you will be asked for samples or examples of your work as it relates to the role. 

All your information will be kept confidential according to EEO guidelines.