We, at JACOBS DOUWE EGBERTS (JDE – Peet’s) are inspired by beliefs that anything can happen over a cup of coffee or tea. Fueled by our purpose to create a better future, we are taking the world of coffee and tea by storm. Making it our mission to keep improving ourselves and the world around us.

Our roots are deeply embedded in the coffee and tea industry, dating back as far as 1753. Worldwide we are touching the lives of millions of people – from earth to bean and from bean to cup. All through some of world’s leading household names.  Together, we are on a journey to secure a future for coffee and tea. With sustainability constantly evolving we take a dynamic approach to make a real impact across our value chain, focusing on responsible sourcing, minimizing our footprint and connecting people from all walks of life.

As JDE Professional, we are the B2B division of JDE.  By reaching consumers when they are out of home – whether at work, in university, in care, in an airport, or a hotel – we strengthen the core purpose of our company: to bring a coffee for every cup.

JDE Professional runs on a modern global technology ecosystem. The DevOps teams operating the ecosystem have a blend of business and IT expertise and work in an agile setup. The Product Owner is accountable for maximizing the value of the software product resulting from the work of the agile team. They represent the customer interest, collaborate with the developers and scrum master, manage the product backlog, monitor progress and create a product vision.

As part of the Lead-to-Cash team, you’re connecting journeys like Agreement-, Order-, and Asset Management with the broader context, taking and end-to-end approach. Your aim is to deliver the best digital customer experience, connecting the different teams and countries involved and rallying them around the delivery of business value.

Responsibilities:

You will report to the Global Business Process Owner Sales & Customer Care (Lead-to-Cash) and your core responsibilities will be:

• Serve as the customer proxy, the “voice of the business”. Work with the Global Business Process Owner, Local Business Process Owners and other stakeholders to define and prioritize stories in the team backlog.
• Maximize the value produced by the team, by identifying and defining customer needs, understanding the business context, and develop the product vision, roadmap, and features required to meet these needs.
• Build the Lead-to-Cash roadmap in close collaboration with other Product Owners, Global Business Process Owners and the local markets.
• Maintain and (re)prioritize the product backlog and together with the DevOps team (on- and offshore) deliver stories in an Agile way of working
• Rapidly increase adoption of Quote-to-Cash processes in the local markets. Design, maintain and deploy global training content towards the LBPO network, in partnership with the Global Training & Adoption Specialist

If you have the courage and confidence to venture into new cultures & territories, and you're brimming with an entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. We roll up our sleeves, pitch in, and get our hands dirty to break new ground. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count.

For this role as a Product Owner we’re looking for someone who has the following skills and experience:

• Minimum 3 years work experience as Product Owner, preferably in a scaled agile environment
• Detailed understanding of Quote-to-Cash business process
• Experience with Conga/Apttus and Salesforce.com Sales Cloud
• Ability to use functional knowledge, and broader business acumen, to create measurable value.
• Knowledge of agile IT development methodologies and tools.
• Ability to manage high levels of ambiguity and provide self-direction.

Whether or not you have been with us, two, four or thirty years, it doesn’t matter. We help you build your skillsets and potential career. We offer a solid and competitive base salary and add additional benefits to the mix. To name a few: Learning and development budget, career development, Insurances, pension plans and a minimum of 25 + 12 ADV days of paid holidays (because we care and want to offer you a healthy work – life balance)