Direct to Consumer (DTC) Operations Lead, UA

  • Full-time

Company Description

JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.

Job Description

•Responsible operational management of E-shop day-to-day

•Lead cross functional meetings to solve issues rapidly and update/upgrade DTC

•Work with Magenta / Nova Poshta/ Portmone/ KN admin panels and CRM database

•WEB Master data management (assortment, content, prices, stock)

•First point of contact for escalation through the call center

•Document flow control

•P&L, RTM analytics

Qualifications

  • Higher education
  • Experience in operational web-sites support
  • Focus on results, analytical mindset, attention to detail
  • Excellent knowledge of MS Excel (work with complex formulas and macros)
  • Good communication and presentation skills
  • Ability to work alone and in a team
  • Intermediate English (speaking and writing) 

Additional Information

  • Competitive salary and comfortable working conditions (hybrod format of work)
  • Compensations & benefits (including insurance programs and meal allowance)
  • Rewards & recognition program, learning and development in multicultural environment
  • Democratic corporate culture and open management team
  • Opportunity to become expert in coffee&tea

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