JDE is a subsidiary JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

 What’s it like to work at JDE?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.
At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.

ABOUT THE ROLE

As a Global Web Analyst, you will be a crucial driver of applying data in our decisioning process. You will a vital part of the Global CXO team, by providing the necessary insights that help us building the perfect customer experience. Additionally, you will help the L’Or and Tassimo brand teams with insights that will help them make the right choices. On a day to day basis, you might be checking the performance of new machines sold in Switzerland, wrap-up an AB-test running in Germany and evaluate a new business model for our loyal users in Spain.

The ambition is to have all our crucial decisions driven by data and this position should contribute to that ambition significantly. Your level of detail orientation and analytical skills will help the whole direct to consumer department flourish in data driven decisioning.

The Global CXO team you’ll join is responsible for the customer journeys of L’Or and Tassimo across several different markets in Europe. The team consists of a CXO Manager, a CXO specialist, an intern and front-end developers that all strive to make the user experience as optimal as possible.

Key responsibilities

• Take a leading role in the process of data driven decisioning in a fast moving online environment;
• Deliver explorative analyses to discover opportunities;
• Analyse AB-tests, campaigns, user behaviour patterns;
• Guide our colleagues internally in their move towards data driven decisioning, by setting measurement plans, KPI’s and analysis requirements;
• Build dashboarding to demonstrate insights across a global organization and its several local teams.

If you have the courage and confidence to venture into new cultures & territories, and you're brimming with an entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. We roll up our sleeves, pitch in, and get our hands dirty to break new ground. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

For this role as a Global Web Analyst, we’re looking for someone who has the following skills and experience / background:

• A (relevant) bachelor’s or master’s degree;
• 2-3 years experience in an analytical role such as web analyst, data analyst or similar;
• Extensive knowledge on (and practical experience in) Google Analytics or similar (required);
• Excellent English communication skills, oral and written (required);
• Experience with tag management, Javascript is a plus;
• Experience with qualitative research tools (Hotjar / Usabilla) and AB-test tools is a plus;
• Experience in Contentsquare (or comparable) is a plus;
• Excellent in making data understandable and applicable for commercial purposes;
• Excellent analytical skills;

However we are willing to look outside the above for the ideal candidate that can drive game changing strategies and tactics. The role is located in the Global eCommerce team in Utrecht.

When you work for us, you have an impact in a dynamic and ambitious environment. We work as a team, celebrate successes and support each other. Our employees work with a diversity of like-minded colleagues in an innovative environment. Everyone is focused on doing the right thing – all over the world. What you do here will be noticed. At JDE you will receive a good salary and an extensive package of employment conditions suitable for this role, including:

• 25 vacation days and 12 ADV days
• 13th month
• Good pension scheme
• Discount on JDE products

After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE will be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

The future of work is hybrid, with both office and home playing an important role. At JDE, we value meeting colleagues in the office to unleash the possibilities of coffee and tea together and we enjoy our focus time when working from home. Join us and you will experience both. Because it’s amazing what happens over a cup of coffee!