Service & Installation Specialist

  • Crooks Road, East Tāmaki, Auckland 2013, New Zealand
  • Full-time

Company Description

JACOBS DOUWE EGBERTS (JDE) is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands, with a portfolio of over 50 brands such as Hummingbird Coffee, Bell Tea, Jed’s, Moccona, L’Or and more.

For more than 265 years, JDE is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea.

At JDE, our goal is simple. JDE: A coffee & tea for every cup.

We want you to be part of that goal…..

Job Description

We are searching for a skilled and enthusiastic Technician to represent the company not only through their technical skills and previous coffee experience, but also by being an ambassador for who we are and what we do.

What do we do?  Coffee!

This role will service our entire range of machines, of which there is a lot! So being tech savvy, with a drive to learn and develop in this role is a must.


If you’re cranking with entrepreneurial spirit and a drive to succeed, you’ll fit right in here at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 250 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like. 

To be the best Service & Installation Specialist, we’re looking for someone who has the following skills and experience:

  • EAS qualified with current Electrical Practising License is essential
  • Full clean drivers license
  • Previous experience working in the coffee industry, servicing and problem solving issues with coffee machinery
  • Willingness to continue developing your career through onsite training, travel and potential for further higher education
  • Absolute customer focus as you will be on site trouble shooting and servicing equipment. 
  • A passion and a hunger to learn the in’s & out’s of coffee - extraction, temperature, grind etc.
  • Candidates must be located in New Zealand and have working rights.

Additional Information

At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs:

  • All the equipment required to hit the road – uniform (inc safety boots), Ute, phone and all tools provided!
  • Opportunity for travel to attend training and installs
  • Good split between workshop and onsite
  • Opportunity for further education and career development
  • On-call rotating roster with penalty rates
  • Experienced and enthusiastic team to welcome you into the fold

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise).

Should you have any specific questions, you're welcome to call Peta Groundwater for a virtual coffee on +61 2 9551 3036.

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