Coffee Ambassador

  • Full-time

Company Description

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS, we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world. Today our coffee & tea portfolio is available in over 100 countries around the world through iconic household names including: Moccona, L'OR, Harris Coffee Co, TiÓra, Jacobs, Tassimo, Senseo, Douwe Egberts, Super, Kenco, Pilao & Gevalia. We’ve built our business on the belief that everyone deserves the coffee they love – no matter who you are, where you live or how you take it. We are an equal opportunity employer and believe that diversity; whether that be gender, cultural or generational diversity enhances our workplaces. Please be advised that shortlisted candidates may be required to undertake pre-employment medical and background screening including reference checks.

Job Description

This is one of those special, one of a kind roles where you get to literally immerse yourself in coffee each and every day.

You will be responsible for:

  • Keeping up to date with coffee and market trends
  • Further brewing our internal love and passion for coffee (and a little tea too of course) Showcase our incredible portfolio of coffee offerings to our Customers (think beans, instant, liquid and more)
  • Utilise coffee expertise to support all coffee formats and brands
  • Design and deliver coffee training packages to meet needs of customers and internal stakeholders
  • Impart coffee knowledge and expertise to colleagues
  • Deliver coffee tastings in office locations (Gordon and Kingsgrove + others as needed)

Qualifications

If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in here at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 250 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

For this role as our Coffee Ambassador, we’re looking for someone who has the following skills and experience:

  • Extensive expertise in core coffee related fields (i.e. Roasting, sourcing, blending, tasting, barista training, café operations, retail/wholesale sales)
  • Previous coffee industry experience in either a sales/barista or product development role
  • Strong capability to be an expert trainer (Experience with the development, implementation and management of training plans is ideal)
  • Commercial acumen with strong analytical skills
  • Ability to persuade and coach with strong presentation skills
  • Affinity and ability to build an expert coffee palate (Demonstrated through successful results on the Firmenich taste test)
  • Ability to co-ordinate own priorities with the conflicting priorities of others, self-manage time, work under pressure, multi-task and meet deadlines and work in a team
  • Strong focus on the customer/client and a proactive attitude to assisting them
  • Food safety  / Food tech background/ qualifications will be highly regarded

Additional Information

At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs:

  • Full time permanent coffee centric role based between Kingsgrove and Gordon (with some interstate travel when safe to do so including visits to customer sites)
  • Scope to work across all formats of coffee across diverse customer base
  • Chance to share knowledge and passion

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Should you have any specific questions, you're welcome to call Ali Barfoot for a virtual coffee on +61 2 9551 3423

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