Intern Supply Chain Coordinator - Retail Trade & Export

  • Keulsekade, Utrecht, Netherlands
  • Intern

Company Description

At JACOBS DOUWE EGBERTS we are inspired by our belief that it’s amazing what can happen over a cup of coffee. We are driven by the vision that everyone deserves the coffee they love. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Kenco, Pilao & Gevalia.

What’s it like to work at JACOBS DOUWE EGBERTS?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and supporting one another. Our associates work with a diverse group of like-minded people, in an innovative environment committed to doing the right thing – all across the world. What you do here will get noticed.

Job Description

As an Intern Supply Chain Coordinator you will be part of the Customer Service Retail and trade team as well as the Customer Service Export team, within the supply chain department. You will be working in a dynamic international environment. The team is serving retail and professional customers in the Netherlands as well as distributors worldwide (~50 countries).

The Customer Service teams are responsible for the total order-to-cash process. These teams are an important link between our internal JDE organization, customers and our international distributors. In the role of Intern Supply Chain Coordinator, you will be main point of contact for a selected group of customers in the Netherlands and international distributors regarding operational matters. For example order placement, logistical planning, export documentation, invoicing and complaints. Next to that, you are also expected to work on route cause analyses, to work on continues improvement of our processes and further automate the order to cash flow.

You interact independently with internal and external stakeholders, to represent the interests of the customer. This means it is a dynamic role, with a high degree of autonomy with regard to classifying and prioritizing your work. A proactive attitude and good communication skills are required.
Your key tasks:

  • Order management;
  • Identify and apply the best solutions for our customers and distributors, based on best practices in customer service and logistics;
  • Intensive cooperation with logistics service providers  
  • Continuously working on improvement of our service level;
  • Preparation of weekly & monthly reports;
  • Proactive looking at optimization of current Supply Chain flows


You need be enrolled at a Dutch University (Bachelor’s or Master’s studies) for the whole duration of the internship. To be successful in this role you describe yourself as a team player, who is strongly interested in Supply Chain topics and wants to develop key internal & external stakeholder management skills.

You are:

  • Fluent in Dutch & English (requirement);
  • highly motivated, an excellent communicator, inquisitive and analytical
  • prepared to work in a fast-paced, dynamic international environment.

Additional Information

The internship starts in December or beginning of January and is for a period of 6 months. Exact starting date and hours can be discussed, preferably not an graduate thesis Internship.

We expect you to be available for ideally 5 days a week ( 4 days can be discussed).

Besides an internship compensation, we offer a flexible international work environment and freedom to implement your great ideas and opportunities to develop yourself and grow further within JDE.

You will report into the Customer Service Manager.  

Is it you that we are looking for? Don’t wait and grasp this great opportunity!

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