It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS, we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.  Today our coffee & tea portfolio is available in over 100 countries around the world through iconic household names including: Moccona, L’OR, Harris Coffee Co, Jacobs, Tassimo, Senseo, Douwe Egberts, Super, Kenco, Pilao & Gevalia. We’ve built our business on the belief that everyone deserves the coffee they love – no matter who you are, where you live or how you take it. We are an equal opportunity employer and believe that diversity; whether that be gender, cultural or generational diversity enhances our workplaces. Please be advised that shortlisted candidates may be required to undertake pre-employment medical and background screening including reference checks. 
 

An exciting opportunity has emerged for a savvy and switched on eCommerce sales superstar to join the JDE ranks, working closely with our experienced Retail National Account team to continue driving our growth in the eCommerce channel. 

Our NAM eCommerce will need to:

• Foster relationships with our major online customers through effective business partnering & sales execution.
• Lead & drive the sales strategy with our online customer accounts, ensuring excellent execution of the JDE local & global eCommerce strategy
• Drive growth for JDE brands and categories over the short and long-term, in line with our brand & category strategies
• Seek out & unlock new opportunities for growth, among emerging online customers
• Negotiate and align joint business plans, with regular business and KPI reviews
• Negotiate pricing strategy and promotions, successfully execute NPD launches, facilitate product portfolio management. 
• Partner digital marketing team to execute brand activations with online customers
• Deliver on internal business planning and reporting commitments.
• Work collaboratively with internal stakeholders such as our digital marketing, category and shopper teams, retail sales managers, finance, supply chain and new business ventures teams. 
• Be data driven, having knowledge and experience with performance marketing and digital media including web, eShop, CRM, social, SEO and SEM
• Show your passion and knowledge for the online consumer journey and the role our brand and customers play in succeeding in this dynamic growth channel.  

If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in here at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 250 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like. 

For this role as our National Account Manager eCommerce, we’re looking for someone who has the following skills and experience:

• A deep understanding of the eCommerce and digital landscape and the demand, fulfilment and performance review processes behind it 
• Experience in managing & winning with accounts across eGrocery, Pure Play, Marketplace & Direct to Consumer channels
• Be creative and show your passion for the online sales channel and consumer journey  
• Ability to collaborate with a range of stakeholders and partners internally and externally
• Commercial know-how, an analytical mind and strong sales acumen
• Ability and track record of success in building enduring customer relationships

At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs:

• A chance to own this space and make an impact from day one
• Work in a creative, flexible and supportive environment, surrounded by people who have a passion for what they do
• Employee well-being programs such as special leave entitlements, volunteering leave, Summer Hours!

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Should you have any specific questions, you're welcome to call Ali Barfoot for a virtual coffee on +61 2 9551 3423.