Corporate & Government Affairs Manager

  • Honey Lane, Maidenhead, United Kingdom
  • Full-time

Company Description

It’s amazing what can happen over a cup of coffee!

Jacobs Douwe Egberts (JDE) is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: JACOBS, TASSIMO, MOCCONA, SENSEO, L'OR, DOUWE EGBERTS, KENCO, PILAO and GEVALIA.

With JDE UK, we are bringing winning Coffee brands such as Tassimo, Kenco & L’OR together under one roof, with one goal: be number one in market!

JDE sits as a very strong Number 2 within the UK Coffee category and we have every ambition to become Number 1.  At present, the Kenco brand accounts for just over a quarter of the growth of the entire UK instant coffee category and is now present in over 8.5m HH! In the Grocer’s Top 100 brands 2018, Kenco moved up 12 places to No. 61. Following a successful UK launch, L’OR was named Kantar’s Top New Brand launch in 2017.

Job Description

As part of the UK&I Leadership team the Communications & Government Affairs Manager is accountable for defining and owning the company’s internal & external communications strategy and agenda for the UK&I, in alignment with the company’s communication strategy as defined on Global/Central level.

The role reports into the Retail General Manager and sits on the UK&I Retail Leadership Team. Functionally, the role also reports into the global Corporate & Government Affairs (CGA) team, based in Amsterdam.

External Communications

  • Media relations – managing the UK&I reactive press office, liaising with the business and global teams as necessary

  • Crisis management – be a core part of UK&I crisis team, providing comms support on all issues and working together to ensure crisis readiness

  • Trade Association - represent JDE on core committees and the board for key trade bodies

  • Government Relations – create & deliver an engagement strategy for Government stakeholders, brief the business on key political developments

  • External stakeholders – manage any engagement with additional external stakeholders

  • Customers & Consumers – support the business with any requests for corporate information from consumers or customers

Internal Communications

  • Annual conference – manage and own the annual associate conference, to deliver an engaging and inclusive conference within a set budget,

  • Comms – manage, own and run all the comms initiatives & channels in the business. Report back on effectiveness and update as required

  • Workplace – management of all UK groups and provision of education & training for rest of the business on how to use and engage. Linking into global WP team as appropriate

  • Charity partnership – run the process to select charity partners, agree terms and launch partnership to the business. Manage the ongoing partnership. Work with, and support, the Student Charity in its fundraising activities for the nominated charity.

  • Community volunteering – own & update the database of local volunteering opportunities. Encourage the business to engage in community volunteering

  • Engagement – Support HR in delivery of all engagement activities, inc those resulting from the annual associate survey

  • Sustainability – Work alongside sustainability lead to create CSR plan for the business. Drive key sustainability initiatives and use this as a news platform for the business

  • News content – actively research and maintain a content & message calendar for the business so key messages are aligned to key communications channels

Global Stakeholders

  • Global CGA Team – You will be an active part of this global team, often called on for best practice, feedback, case studies and market perspectives. You will act as a conduit between the market and this team, feeding relevant information both ways

Agency Management

  • Corporate agency – You will manage and own the relationship & budget with the corporate comms agency, assigning projects and retainer time where appropriate

  • Trade agency – You will have an overview relationship with the trade agency, ensuring their work is to standard, supporting the teams working with them day to day


  • Degree educated preferred

  • 5-7 years’ experience of Communications in FMCG or another fast-paced industry

  • Experience of working locally but reporting globally

  • Experience of sustainability initiatives, policies etc beneficial

  • Experience working with trade unions and a managing through organization change.

  • Government relations (ideal but not essential)

  • Reputation management

  • Agency & budget management

  • Ability to work autonomously

  • Team management / Coaching

Additional Information

We are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and support one another. Our associates work with a diverse group of like-minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: JACOBS, TASSIMO, MOCCONA, SENSEO, L'OR, DOUWE EGBERTS, KENCO, PILAO and GEVALIA

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