Quality Engineer

  • Ruscote Avenue, Banbury, United Kingdom
  • Full-time

Company Description

We believe amazing things can happen over a cup of coffee.

Everyone’s coffee experience is unique – that’s why we bring this flavour into our careers. We keep our care and guidance individual to you. We celebrate achievements and support one another in a workplace that’s committed to doing the right thing – all across the world.

Our goal is simple but ambitious. Jacobs Douwe Egberts: a coffee for every cup.

JDE is a €5 billion global business retaining a start-up feel and containing some of the leading brands in Coffee and Tea – Kenco, L’OR, Tassimo and Douwe Egberts to name a few.

The UK represents a top 5 global market for JDE and continues to be a growth engine for the category, driving premiumisation by leading the single-serve partition with the Tassimo brand and premiumising the instant coffee segment through Kenco, L’OR and the Douwe Egberts brands.

Working with us is an exciting opportunity to make a difference in the world’s largest pure play coffee company.

Job Description

At Jacobs Douwe Egberts we’re inspired by our belief that it’s amazing what can happen over a cup of coffee. Here in the UK & Ireland we are known for leading coffee brands including Kenco, L’Or and Tassimo. With associates spread across 3 locations in Hurley (nr Maidenhead), Banbury and Dublin.

This position is based at our Manufacturing site in Banbury. The Quality Engineer is part of the Quality team who form a key part of the wider Manufacturing function. The Manufacturing function ensures the integration of all key business processes from supplier to customers, green coffee beans to award winning coffee. The team covers sourcing, procurement, manufacturing, engineering, supply chain and planning processes, they ensure optimal alignment between demand and supply at a global scale.

About the role:

The Quality Engineer role is an integral member of Banbury’s Operations team with specific focus on the key quality measures, packaging/process related quality issues, process control, quality systems, and improvement projects. Our aim is to produce great tasting products and delight our consumers daily. From Green Bean to Finished Products, the role will use excellence in quality engineering and problem solving to improve plant performance and associate engagement.

The aim of the quality engineer is to ensure and continuously improve the quality of our products end to end with regard to food legal, national/international standards, food safety and JDE requirements. You will also maintain and continuously  improve the quality management systems in our Process and Packing Departments, in accordance with JDE quality standards, to support site-wide Food Safety Culture engagement.


- Degree in Chemistry, Engineering or Food Technology or relevant vocational experience

Must have:

- At least 3 years’ experience in a quality engineering role in the FMCG, Food or Process Industry.

- Good appreciation of food manufacturing environment and the quality challenges within it

- Good knowledge of the relevant ISO quality systems , QCMS, HACCP standards and food safety regulations

- Statistical Process Control and Digitization/automation of quality control tests

- Timely Decision Making

- Strong analytical and communication skills.

- Good communication and people management skills

- Good Problem-solving, continuous improvement tools, risk management skills

- A team player who can engage fully with personnel at all levels of the business.

Additional Information

What’s it like to work at JACOBS DOUWE EGBERTS?

We are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and support one another. Our associates work with a diverse group of like-minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: JACOBS, TASSIMO, MOCCONA, SENSEO, L'OR, DOUWE EGBERTS, KENCO, PILAO and GEVALIA

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