National Account Manager - Professional

  • Honey Lane, Hurley, United Kingdom
  • Full-time

Company Description

We believe amazing things can happen over a cup of coffee.

Everyone’s coffee experience is unique – that’s why we bring this flavour into our careers. We keep our care and guidance individual to you. We celebrate achievements and support one another in a workplace that’s committed to doing the right thing – all across the world.

Our goal is simple but ambitious. Jacobs Douwe Egberts: a coffee for every cup.

JDE is a €5 billion global business retaining a start-up feel and containing some of the leading brands in Coffee and Tea – Kenco, L’OR, Tassimo and Douwe Egberts to name a few.

The UK represents a top 5 global market for JDE and continues to be a growth engine for the category, driving premiumisation by leading the single-serve partition with the Tassimo brand and premiumising the instant coffee segment through Kenco, L’OR and the Douwe Egberts brands.

Working with us is an exciting opportunity to make a difference in the world’s largest pure play coffee company.

Job Description

Business context of the role:

Commercially JDE is divided into two business units, Retail and Professional. The professional business unit is aligned with ‘on the go’ consumption of our brands including customer such as offices, hotel groups, pubs and bars and hospitals.

The professional makes up about 25% of the UK&I business and this position sits within the direct sales team in professional. With responsibility for all our major national account contracts direct sales team also drive and develop existing accounts through the acquisition of new contracts.

 About the role:

As an integral part of the direct sales team the key account manager will lead the long-term growth strategy for the ‘large business’ sector; focused on, but not limited to Contract Caterers. The role will be responsible for developing and maintaining a new business prospect funnel and winning new business tenders to contribute towards the Professional annual operating plan targets.

The Key Account Manager will work as part of a cross functional selling team with internal stakeholders across Marketing, Operations, Supply Chain, Demand Planning and Finance in order to deliver our growth agenda.



  • Sales experience within the Food Service environment is essential
  • Demonstrate Net Sales EBIT growth achievement
  • Strong track record of prospecting, negotiating and winning new business
  • Structured approach to qualifying/ quantifying new business leads and pipeline/ database management
  • Excellent Leadership skills, Communications skills & People management skills
  • Good working knowledge of Coffee category in the Out Of Home market.
  • Commercially astute with P&L understanding and ability to leverage OOH metrics
  • Ability and confidence to negotiate at all levels and build networks
  • Excellent planning, org, communication, analytical and problem solving


Additional Information

What’s it like to work at JACOBS DOUWE EGBERTS?

We are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and support one another. Our associates work with a diverse group of like-minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: JACOBS, TASSIMO, MOCCONA, SENSEO, L'OR, DOUWE EGBERTS, KENCO, PILAO and GEVALIA

Privacy Policy