At JACOBS DOUWE EGBERTS we are inspired by our belief that it’s amazing what can happen over a cup of coffee. We are driven by the vision that everyone deserves the coffee they love.

What’s it like to work at JACOBS DOUWE EGBERTS?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup.

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and supporting one another. Our associates work with a diverse group of like-minded people, in an innovative environment committed to doing the right thing – all across the world. What you do here will get noticed.

JDE Professional

The Professional business is a fundamental part of the JDE strategy, where 2300 associates currently serve 140.000 customers in 30 markets all over the world. From February 2019 onwards the Professional business will operate on a new fit for future platform that will support various Professional business processes. To maximize business value a new and dedicated Professional Support team will focus on business adoption, solution stabilization, support and keeping the platform fit for future by developing new solutions. This will be done through a new DevOps way of working, where Business and IT work in close collaboration, as one team. To make this a success we are looking for the best entrepreneurial, solution focused minds, that can lead JDE in this new journey.

The Global IT (GIT) Business Process Manager (BPM) BI & Analytics is part of the Global IT Center of Excellence (COE) BI & Analytics team within the Global IT Digital & Innovation department. He / she acts as a sparring partner for the JDE business. With in-depth business process & IT knowledge, the BPM provides Process Area Expertise in the COE that oversees IT Solution’s complementing the JDE BI & Analytics vision and Common Business Model (CBM) template. The BPM enables unlocking of Business Value through innovation, implementations, roll outs, upgrades, facilitating continuous improvement to the business processes, application maintenance and application life cycle management.

The GIT BPM BI & Analytics reports directly to the GIT COE Mgr. BI & Analytics

Key responsibilities:

• Trusted Co-Pilot of the Global IT COE Manager by ensuring optimal process governance is in place, providing timely & accurate inputs for decision making

• Interact regularly with Business & IT stakeholders to understand business requirements for approved initiatives and their impact on Analytics provision, drive closer business & IT engagement, improve business satisfaction towards IT;

• Guard the global BI & Analytics solution – responsible for maintaining the consistency of global solution across the JDE organisation; approving changes into the global solution design with deep understanding an underlying business process and it’s performance drivers; design the new data flows answering the independently conducted requirement gathering process;

• Accountable for the maintenance of the BI system;

• Close interaction, engagement and smooth working relationship between the various COE, across other IT departments and with external stakeholders like vendors, contractors etc.

• Develop Analytical Assets & Capabilities that will be needed to survive & thrive in the mid-term and long-term, enabling competitive edge  for a Digital & Scientific Enterprise

• Maintain Complete Autonomy for execution of the COE activities to meet the needs of the business once strategic decisions are made by the COE Manager. Minimal autonomy for decisions within the COE that will have an enterprise wide impact

• Self-Steering and Proactive Execution of all specific Roles & Responsibilities on integration programs, strategic & business as usual initiatives, continuous improvements, application life cycle management, knowledge management and other deliverables assigned by COE Manager

• Second-Line support on issues encountered by business where the Application Maintenance Services (AMS) need additional guidance/support. May include managing the teams directly on some of the Digital projects and executing some of the activities on the projects

• Effective & efficient communication to all relevant stakeholders & participants at all times

Education:

A bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience similar Center of Excellence is required. Must have Business Proficiency in English.

Agile/Scrum or ITIL or Prince2 certification is preferred.

Experience (must have):

-  Minimum 7 years of IT and Business/Industry work experience

-  Been part of large global multi–million dollar implementation programs with experience in process lead roles, working on design thinking, application selection, blue printing, design, build, testing, deployment and user training

-  Strong business acumen, understanding the business processes, their performance drivers, measures and the details of their definitions;

-  Design and implementation of the Analytics solution for a business process;

-  Deep understanding & hands-on experience of SAP BI, BO, BPC, HANA, SD

-  Experience in running change management initiatives;

-  Data Architecture, warehousing, governance, security & privacy, quality, MDM standards, analytical models and tools

-  Experience in open source data & analytical platforms, working with structured & unstructured data, hands-on development of analytical solutions

-  Understanding of the evolving analytics world on both the demand side (how people/companies are using technology) and the supply side (emerging technologies)

-  Excellent Analytical, Strategic conceptual thinking & Consulting Skills

-  Managed E2E IT solutions (including overall costs & budgets)

-  Has proven to be able to contribute to a strategy in this area and has ability to work on transformation, innovation & continuous improvement

Preferred:

-  Knowledge of Applied Mathematics or Statistics & its application in scientific techniques to analyze data

-  Strategy & Management Consulting experience is desirable

-  Industry experience with a FMCG company (especially single category)