National Account Manager

  • Full-time

Company Description

We believe amazing things can happen over a cup of coffee.

Everyone’s coffee experience is unique and we’ve been innovating since 1753. Our coffee has been loved for generations and a career with us will mean you’ll be playing your part in shaping the future of coffee.

When we grow, you grow. If you have a thirst to be part of our journey, you’ll be exposed to the full spectrum of your field of work. We value potential. We create opportunity to help you grow as a professional, surrounded by amazing people.

Our goal is simple but ambitious. Jacobs Douwe Egberts: a coffee for every cup.

JDE is a €5 billion global business retaining a start-up feel and containing some of the leading brands in Coffee and Tea – Kenco, L’OR, Tassimo and Douwe Egberts to name a few.

The UK represents a top 5 global market for JDE and continues to be a growth engine for the category, driving premiumisation by leading the single-serve portion with the Tassimo brand and premiumising the instant coffee segment through Kenco, L’OR and the Douwe Egberts brands.

The professional business unit is aligned with ‘on the go’ consumption of our brands including customer such as offices, hotel groups, pubs and bars and hospitals. Professional makes up approximately 25% of the UK&I business.

Job Description

The National Account Manager role will be responsible for managing the relationship with one of the Top Grocery retailers in the UK, developing our commercial relationship to support future growth opportunity.

This is a broad National Account Manager position within a key strategic customer. Taking ownership of customer relationships, the National Account Manager will balance external customer requirements with the support of a cross functional selling team including category, shopper marketing and supply chain.

With regular exposure to leadership teams within the UK and across Europe the national account manager will be fully responsible for the account management life cycle.

Qualifications

 

  • Proven UK Account Management experience in a retail FMCG brand environment, preferably having experience of dealing with a top 6 Grocery customer

  • Strong organisational skills with the ability to work with others to deliver a specific customer strategy

  • Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth

  • The nature of this role requires strategic capability, strong internal networks and cross-functional relationship building skills

  • Ability to deal with ambiguity, lack of data and at ease with difficult and demanding customer conversations

  • Degree educated (or equivalent)

Additional Information

We are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and support one another. Our associates work with a diverse group of like-minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: JACOBS, TASSIMO, MOCCONA, SENSEO, L'OR, DOUWE EGBERTS, KENCO, PILAO and GEVALIA

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