At JACOBS DOUWE EGBERTS we can offer you the opportunity to join a highly successful global, yet local, coffee company at an exciting time. We are privately owned with big ambitions. We also have the basics covered including an appealing remuneration and a suite of benefits, some of which may include: Employee Assistance Program, gym membership discounts, wellbeing programs, free products, additional leave for you to volunteer or move house, paid parental leave, additional superannuation options, access to professional training and facilities, rewards and recognition programs, option to purchase additional leave, summer hours and so much more!

We are proud of our collaborative company culture and operate with a team of dedicated professional individuals who share the company strategy and vision. We are an equal opportunity employer and believe that Diversity; whether that be gender, cultural or generational diversity enhances our workplaces. Shortlisted candidates may be required to undertake pre-employment medical and background screening including reference checks.

If you fit the above description apply online today, or contact Ali Barfoot, Talent Acquisition Manager on +61 2 9551 3423 if you have any questions. To learn more about what it’s like to work within JACOBS DOUWE EGBERTS please click here: https://www.jacobsdouweegberts.com/careers/The-Associate-Experience/ or check us out here: https://www.youtube.com/channel/UCDCEpVtyAAOVrSZ-iYvkOdA

Build relationships with our Customers and our Sales Force
Use your outstanding customer services skills in a collection capacity 
Monday – Friday permanent full time role

As our new Control Specialist working to support our Professional /Out of Home business you will spend most of your time on the phone to our customers ensuring that they are paying on time and in full. You will also be responsible for:  

• Allocating customer payments 
• Responding to customer queries (email and phone)
• Processing  customer claims and rebates
• Run AR direct debit payments and AP supplier payments

To be successful in this role, you will need to be well organised, accustomed to working effectively in demanding environments with competing priorities. You will be an excellent communicator in both written and verbal form. In addition, you will be able to demonstrate the following:

• 2+ years experience in an Accounts Receivable / Collections capacity
• SAP experience 
• Outstanding customer service skills
• Impeccable attention to detail 
• Basic to intermediate level MS Excel 
• Ability to use initiative
• Willingness to work as part of a fun team who like to support each other 
• Open to feedback and willing to learn 
   

What we can offer: 

•    Permanent full time role commencing soon
•    Global organisation with long history that we are proud of and a future we’re excited to be creating 
•    All the coffee (and tea) you can drink!