National Account Manager - Grocery

  • Honey Ln, Hurley, Maidenhead SL6 6RH, UK
  • Full-time

Company Description

About the business:

JACOBS DOUWE EGBERTS (JDE) is a €5 billion global business retaining a start-up feel and containing some of the leading brands in Coffee and Tea – Kenco, Douwe Egberts, TASSIMO and Jacobs to name a few.

The UK represents a top 5 global market for JDE and has experienced 8 years of continual growth, with our TASSIMO brand being a standout performer with continuous year on year double digit growth. JDE UK is the number 2 branded coffee supplier to the UK retail trade with approx. 30% market share of this growing £1bn+ RSV category.

JDE is a growth engine for the category driving premiumisation by leading the single-serve partition with the Tassimo brand and premiumising the instant coffee segment through Kenco, Douwe Egberts and the newly launched L’Or brand.

Job Description

We are currently recruiting for a National Account Manager (NAM) to develop and expand the gains we have made in the last year with a grocery account. The role will be home-based with regular travel to both client site and our offices in Banbury and Hurley (near Maidenhead, Berkshire). This role will be key to our success in 2018/2019 and our 5-year plan for growth. This is a high-profile role and will involve regular exposure to our board and other key stakeholders within the business.

We see this role as an excellent route to further grocery career progression within JDE and applicants must have both the potential and desire to progress.

The Role

This is a broad Account Manager position with a challenging but high potential customer. The successful individual will need to be able to take ownership of their own account and can balance Customer, Category and Strategic Company targets.

The key areas of responsibility are:

  • The delivery of customer AOP P&L; encompassing agreed volume, NSV, GP & GP% measures 

  • The pricing, promotion, negotiating and account planning on the customer account

  • Developing Customer Relationships and bring the customer strategy into JDE

  • Understanding of Category, Market, Customer and Consumer dynamics

  • Negotiation of NPD listings & distribution extensions for existing products

  • Promotional Evaluation

  • Leadership of Internal Business Planning & Stakeholder Management

  • Leveraging internal resource to deliver results effectively


The Person

This role would suit someone currently operating at a NAM level looking to get exposure to bigger/different customers or a high-potential National Account Exec (NAE) wanting to fast-track their career and work with accounts that have untapped potential.

  • Proven UK Account Management experience in a retail FMCG brand environment, preferably having experience of dealing with a top 6 customer

  • Strong organisational skills with the ability to work with others to deliver a specific customer strategy

  • Degree educated (or equivalent)

  • Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth

  • The nature of this role requires strategic capability, strong internal networks and cross-functional relationship building skills

  • Ability to deal with ambiguity, lack of data and at ease with difficult and demanding customer conversations

Additional Information

What’s it like to work at JACOBS DOUWE EGBERTS?

We are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and support one another. Our associates work with a diverse group of like-minded people in an innovative environment committed to doing the right thing across the globe. Your achievements here will get noticed.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: JACOBS, TASSIMO, MOCCONA, SENSEO, L'OR, DOUWE EGBERTS, KENCO, PILAO and GEVALIA