Business Analyst R&D

  • 1300 Clairevue Boulevard West, Saint-Bruno-de-Montarville, QC, QC, Canada
  • Full-time
  • Sub department: Software Development

Company Description

ISAAC Instruments designs and manufactures technological solutions that enable truck fleets to improve performance, productivity, compliance, and safety.

Incorporated in 1999, ISAAC maintains a leading position as a supplier in the fleet management solution market in Quebec and is currently the only supplier of vehicle telemetry in North America. The company is actively developing the Internet of TrucksTM, by connecting more objects aboard the truck, and using big data so transporters can gain business intelligence and meet business objectives.

ISAAC Instruments benefits from sustained growth and has received several awards and nominations throughout the years, all of which are a testimony to its innovative character and its contribution to reducing fuel consumption of vehicles.

Job Description

Does the challenge of supporting the expansion of a fast-growing company appeal to you? Are you a meticulous, deductive type who is skilled at prioritizing requests and tasks? If you answered yes to both questions, our R & D team is looking for you! You will be responsible for translating business needs into specifications and strategies within the general software architecture of our products and systems. You will apply your analytical skills and creativity to supporting the technical teams and helping them pinpoint requirements prior to developing solutions.

Your responsibilities

  • Take part in working sessions with the appropriate specialists or users to collect business needs

  • Analyze and document customer requests. Identify alternatives, make recommendations, and update the IT completion backlog

  • Coordinate tasks and prioritize requirements considering business needs, operational constraints, technological challenges as identified by the technical team, and scheduling targets

  • Maximize the value of every iteration/sprint and the work of the development team

  • Act as a point of contact for users and development team members to identify and resolve functional issues

  • Support technical teams during the design and programming phases of the software development life cycle to check that deliverables meet expectations

  • Resolve functional issues that may arise over the course of projects to ensure the consistency of proposed solutions

  • Assist the Quality Assurance (QA) team in differentiating irregularities stemming from unmet requirements and new requirements

  • Assist the QA team in drafting testing implementation strategies

  • Take part in the validation of physical deliverables with the technical team

  • Update the documentation connecting business requirements and test scenarios and ensure all requirements are considered and solutions are validated


  • University degree in a relevant field combined with at least five (5) years of experience as a business analyst

  • Great listener with strong interpersonal and communication skills, both spoken and written

  • Solid problem-solving and analytical/deductive skills

  • Ability to make the right decisions in various contexts and to influence, convince, and anticipate change

  • Initiative

  • Indisputable drive to take on projects with energy and enthusiasm

  • Attention to detail

  • Full proficiency in French and English

Additional Information

Employees are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:

  • varied career opportunities

  • a stimulating work environment focused on innovation

  • enthusiastic and collaborative teams

  • competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, flexible hours, 4 weeks of vacation, etc

  • various social activities and free snacks every day