Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities. Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply. Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive. By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too. Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations.

Role summary:

The Quality  Coordinator reports to the Quality Director and provides such support to the business in the development and maintenance of information records, policies, procedures and standards adopted by the Organisation, and for the systems that support them, and for periodic assessment of compliance with these standards through internal audit. The role is Dubai-based but may require occasional travel to the Organisation’s offices and projects in Africa, Middle East, South Asia and across Europe.

Mission:

To ensure that the Organisation has control of its corporate records, data and the policies and processes incorporated into the Quality Management System (QMS) and that these are accessible and made known to staff such that the efficiency of the Organisation is enhanced and the Organisation is best positioned to be certified to such standards as it may adopt from time to time.

To ensure that other administrative tasks, such as may be assigned by the Quality Director from time to time, are attended to including the following duties and responsibilities.

Duties and responsibilities:

• Assist the Quality Director with clerical support, including formatting, filing, publishing and archiving of documents and updating Quality Registers
• Act as the document controller for the Quality Management System (QMS), to complete and
• Assist with delivering the quality audit programme and maintenance of the quality management system in compliance with ISO 9001:2015 requirements.
• Assist the Health & Safety Committee, with meeting minute-taking, collation of monthly Health & Safety reports.
• Assist the Environment Committee with meeting minute-taking and act as ‘Environment Champion for the Dubai office.
• Assist the Business Continuity, Risk and Quality committees  with meeting minute-taking  and Agenda update.
• Assist the Data Protection & Information Security Committee with minute-taking and with the maintenance of the Information Security Management System (certified to ISO 27001:2013) and compliance with policy and procedure through the conduct of internal-audit.
• Supporting Iqarus Legal Counsel for filing of corporate documents within the corporate books of each group entity and maintaining the same (under legal supervision) and assisting with formatting contractual documents.

Qualifications & Experience:

• Educated to degree level or above.
• Previous experience 1-2 years in Quality Management System.
• Previous experience in legal administrative duties is required, preferably maintenance of and recording of corporate data, company secretarial information review of contract details and project based due diligence
• Practical experience in quality management is an advantage.
• Travel to remote and challenging environments is an advantage.

Key Skills:

• Excellent presentation, organisational, interpersonal and communication skills.
• Excellent Information Technology and ability to operate MS Office, SharePoint and software forming the platform for the Quality Management System.
• Excellent English language skills, both written and spoken

Essential Characteristics:

• Ability to work independently.
• Demonstrable flexibility in adapting to and responding to fast-changing conditions
• Progressive approach towards innovation and organisational change
• Ability to work under pressure and to meet deadlines