Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities. Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply. Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive.  By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too. Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations. 

Role summary:

Iqarus generates revenue from various activities including:

• delivering medical services to national governments, supra-national and non-governmental organisations and militaries around the world (project revenue);
• operating primary care clinics, predominantly for the ex-patriate community in Afghanistan (clinic revenue); and
• education, training and consultancy services. 

The primary purpose of this role is to ensure that revenue from these activities is reported accurately and collected on time. 

Duties and responsibilities:

• Review and approve all invoices prepared by the team and ensure they are sent to clients on time and recorded correctly in the financial ledger;
• Monitor insurance/corporate billing and ensure invoices are submitted as quickly as possible following a patient visit;
• Ensure that all required reports are provided from the billing system to the financial reporting team on time each month to enable accurate reporting of clinic revenue;
• Implement formal credit control process and procedure and ensure that it is followed by the team;
• Ensure that a proactive approach is taken to debt collection, with follow up starting before the debt becomes overdue;
• Deliver a consistently strong collections performance and ensure that all working capital KPIs, including DSO, CIT and AR over 60 days, are met;
• Establish strong working relationships with relevant personnel at key clients in order to assist in following up overdue debt and resolving queries;
• Ensure that customer requests for discounts go through the correct approval process and are applied correctly and consistently;
• Prepare and present accurate and informative reports to management with regards to aged debt;
• Identify balances that may be at risk and escalate to management at an early stage;
• Work closely with the Accounts Payable Manager to monitor cash position and identify/escalate any potential cash flow issues at an early stage;
• Work closely with the Accounts Payable Manager to prepare working capital reports, including the Contractual Invoice Timing (CIT) report and collection forecast;
• Ensure that intercompany debtor balances are reconciled in full every month;
• Assist with ad-hoc requests for information and analysis;
• Ensure compliance with all internal processes and suggest ways to continually improve.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Direct reports:

  The following positions are to be supervised directly by the incumbent:

• Credit Controller
• Senior Billing Specialist
• Billing Specialist x 2
• Billing Co-ordinator

• University degree in Finance/business related field or equivalent workplace experience
• Minimum 5 years' experience in a Finance or senior administrative role involving  direct customer contact 
• Must have experience of leading and supervising a small team