Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities. Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply. Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive.  By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too. Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations. 

Role summary:

The Billing Specialist/Medical Coder reports to the Credit Control Manager in Dubai and takes ownership for accurate and timely billing for the primary care clinics operated by Iqarus globally (currently the main clinic location is Afghanistan).  The role requires interaction with key internal and external stakeholders.  Occasional travel to Afghanistan may be required.   

Duties and responsibilities:

• Work closely with clinic staff to obtain accurate and timely information about all billable activity taking place in assigned clinics, including pre-approvals and medical justifications;
• Prepare and submit accurate invoices for all billable activity taking place in assigned clinics within a maximum 72 hours of receiving the required information;
• Ensure that medical coding is error free in order that invoices can be approved and paid within the agreed terms;
• Act as point of contact for insurance customers and ensure that any queries, corrections and/or requests for discount are resolved on a timely basis;
• Support the Credit Control Manager to ensure that invoices are collected within the agreed terms;
• Help the Credit Control Manager to identify any balances potentially at risk at an early stage;
• Follow up with insurance customers on late payments and claim denials;
• Provide all required information to the financial reporting team on time each month to enable accurate reporting of clinic revenue;
• Help the Credit Control Manager to prepare collection forecasts and Contractual Invoice Timing (CIT) reports;
• •Be prepared to travel to Afghanistan as required to support the team in-country;
• Identify and seek advice on any potential tax issues, such as VAT, transfer pricing etc;
• Assist with ad-hoc requests for information and analysis;
• Ensure compliance with all internal processes and suggest ways to continually improve.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

• University degree in Finance/business related field
• Minimum 3 years experience in coding ICD 10 CM and CPT, HCPCS codes and procedures for documentation information on all inpatient and outpatient claims
• Completion of a recognised medical coding course such as CPC, CCS or CMC is desirable but not essential
• Diligent, methodical and accurate
• Team player, supporting colleagues and team members to ensure success as a group
• Discrete, tactful and diplomatic, given the sensitive nature of patient medical information