Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities. Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply. Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive. By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too. Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations.

Role Summary: 

The purpose of the role is to manage and deploy consulting resource within the Onshore business. The post-holder will support the end-to-end delivery of consulting services including Mental Health, Resilience and Wellbeing, Industrial Hygiene, Offshore Audits and Medical Advisory, while ensuring operational and contractual compliance to both company and client requirements. In addition, the role will provide logistic support the Resource and Offsite Operations team in the deployment of COVID-support services.  

Main Duties and Responsibilities: 

Support the Onshore Operations Manager in the day-to-day coordination of consulting projects including, but not limited to: 

• Basic coordination of consulting opportunities; maintaining register of projects, turnaround management and approval management 

• End-to-end tracking of projects from proposal to delivery and billing 

• Maintenance of management tools and project registers 

• Calendar management for project delivery 

• Ensuring travel and accommodation is booked efficiently and in a cost-effective manner  

• Liaising with clients to ensure logistical requirements in place prior to project delivery 

• Working with the Operations and Logistics team to ensure coordination of coordination of COVID-support and consulting opportunities  

• First point of contact for consultant queries 

• Rota management for consultants and relevant personnel, covid-support teams 

• Liaising with support functions across the business including procurement, training and resourcing to assist with project delivery 

• Provide ad-hoc administrative support to consulting SME’s as necessary – this may include diary management or collating meeting actions 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 

• Ability to quickly learn new systems and processes 

• Experience of working in a team environment and within a similar role 

• Excellent communication skills both written and verbal 

• Excellent telephone manner 

• Strong attention to detail 

• IT literate – Word, Excel, PowerPoint and Outlook 

• Think about number of years’ experience 

• professional qualification/accreditation(s)? 

• Excellent computing, communication and presentation skills. Able to motivate, inspire and persuade others to cooperate and to create the right working climate. 

• Previous experience within an administrative and / or client facing function
• Proven customer service experience
• Background in a medical / occupational health environment would be advantageous