Iqarus is a Dubai headquartered specialist provider of health solutions to the international workforce through a combination of frontline and preventative services.  Iqarus offers a range of Offshore & Onshore Healthcare, Environmental Sciences, and Occupational Health & Remote Healthcare solutions to companies deploying staff in the heavy industrial, mining, oil & gas, security industries and International and national government agencies.

Through a recently announced strategic alliance with International SOS, Iqarus now benefits from the combined capabilities of more than 11,000 staff operating around the world.  The organisation is entering a critical phase in its growth strategy and requires dynamic personnel to lead and support the growth of the business.

Iqarus has two principle Business Units, Health Risk Management and Global Health Services:

·       The HRM Business Unit is centred around a preventative approach to managing the health and wellbeing of our clients’ workforces and comprises three divisions: Occupational Health; Training & Development and Industrial Hygiene.

·       Global Health Services Business Unit provides intelligent health solutions that enable organisations to operate and grow in the world’s most complex and demanding environments using technology-enabled capabilities at the forefront of prevention and detection of workforce health issues, enhancing health, well-being and performance in a workforce.

Role Summary:

The role will be responsible for designing, implementing and maintaining communication and server networks to a high standard.  Ensuring the integrity of high availability networks and provide maximum performance for end users.  While ensuring that the three pillars of IT security are adhered to across the business.  The candidate will be expected to grow into covering cyber security aspects.

Duties and Responsibilities:

Infrastructure

• Point of Authority for Infrastructure design and approval
• Manage and monitor performance of the Iqarus Occupational Health infrastructure team
• Coordinate infrastructure projects with infrastructure resources
• Carry out the daily support and maintenance of the Iqarus IT Infrastructure
• Execution of Infrastructure related projects for the development, enhancement or decommissioning of the Iqarus IT infrastructure.
• Maintenance and monitoring of the health and effectiveness of the Iqarus IT Infrastructure.
• Carry out infrastructure projects as directed by the Head of IT.
• Assist in the production and maintenance of infrastructure inventory, process and procedure documentation.
• Ensure alignment of Iqarus IT infrastructure to Iqarus security standards, policies and industry best practices

Security

• Ensure that Iqarus adheres to the 3 pillars of IT security: Confidentiality, integrity & availability
• Ensure business alignment to ISO 27001
• Manage and maintain relevant IT policies, particularly: security and access
• Set and maintain secure IT encryption keys and enforce their use
• Created, maintained, tested & monitor, fit for purpose IT Disaster Recovery and Business Continuity Plans
• Ensure robust backup process are in place and are adhered to
• Ensure robust access controls are in place and that system access is monitored, audited and reviewed regularly

Required qualifications and skills:

• Significant experience working in an IT support environment and in IT infrastructure
• Experience with implementing the three pillars of IT security
• Qualifications in IT infrastructure related subject desirable
• SSCP qualifications desirable

Knowledge of the following:

• Server and SAN hardware
• WAN, LAN and WIFI, router and switch configuration
• Windows Server Operating Systems (Server 2008 R2 and up)
• Security/AV Products (Mimecast, Sophos AV, Endpoint encryption, Bitlocker)
• Hardware VPN (Dell Sonicwall, Draytek)
• Backup technologies (Veeam, Windows Server backup)
• Firewall technologies (Dell Sonicwall)
• Terminal Services / RDS
• Virtualisation technologies (VMWare / Hyper-V)
• Active Directory & Office 365
• Apple OSX Device and Support
• Avaya VOIP telephony
• Security best practices
• ISO 27001 certification requirements

Additional required Skills

• Precise attention to detail
• Good at communicating to all levels of the business
• Ability to prioritise tasks
• Strong organisational skills
• Effective analytical skills
• Good problem solving skills
• Active listening skills