Senior Contract Specialist

  • Full-time
  • Ways of Working: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.
  • Employee Type: Employee
  • Global Job Level (HCM): Professional 3 (9)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. 

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Sr Contracts Specialist will perform a full spectrum of contractual tasks including drafting and negotiation of agreements linked to Intuitive Surgical’s commercial and customer support activities. The Sr Contract Specialist will ensure compliance with corporate policies and applicable regulations and contribute to projects aiming at improving Intuitive Surgical’s business support.

Roles and Responsibilities:

  • Contract Drafting and Negotiation. Responsible for drafting, reviewing, and negotiating contracts including commercial agreements (including sales and leases) for the placement of Intuitive’s products and services and agreements with Healthcare professionals, letters and further documents associated with commercial and customer support activities of Intuitive Surgical (e.g., product loan agreements, training, proctoring, consulting, sponsoring, , discount/rebate agreements and other miscellaneous agreements, usually based on Intuitive Surgical's templates). Act as support for digital, data and privacy agreements.
  • Ensure compliance to company policy and applicable regulations.
  • Build partnership with Intuitive Surgical’s Marketing, Clinical, Legal, Sales, Services and Finance teams and other internal stakeholders on various commercial and customer support processes and ensure quality contractual support and advice.
  • Develop and maintain positive customer relations with external customers; coordinate various functions within the company to ensure customer satisfaction.
  • Maintain Intuitive Surgical's various contract databases.
  • Generate and distribute reports for the purpose of monitoring and measuring contract status and revenue.
  • Contribute to business support projects by setting objectives, planning, assigning tasks, developing timelines, and training individuals.
  • Analyze business processes needs/requests and recommend solutions by using system standards and best practices.
  • Lead initiatives on business process and contracts process and template development.

Qualifications

Required Knowledge, Skills, and Experience:

  • Bachelor
  • 3-5 years of experience in drafting, reviewing, negotiating contracts, and managing customer relationship.
  • Knowledge of standard legal terms and conditions. Operational knowledge of commercial contracting terms, data security, and/or data privacy regulations.
  • Excellent written and verbal communication skills, (including legal drafting skills).
  • Strong attention to detail, as well as strong analytical skills.
  • Excellent organizational skills and ability to work independently, multitask, and prioritize duties.
  • Strong interest towards business and commercial, readiness to work hand-in-hand with Sales in the frontline

Languages:

  • Fluent in English is required, German or any other European language is a plus.

Location

  • Based in Aubonne office or in Freiburg Office.

#LI-Hybrid

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

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