At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

As a member of the Global Operations HR team, this HR leader will serve as the primary HR partner to a greenfield manufacturing site, providing hands‑on, human‑capital leadership that enables safe, compliant, and scalable operations from start‑up through steady state. This role partners closely with Site and Manufacturing leadership to translate business and operational priorities into practical workforce, organizational, and leadership solutions, while ensuring full compliance with Malaysian employment legislation, labor relations requirements, and regulatory standards. As a member of the Site Manufacturing Leadership Team and the Global Operations HR community, this leader is expected to operate with enterprise mindset, balancing local execution excellence with global consistency, and to role‑model Intuitive leadership behaviors grounded in trust, accountability, and transparency.

Roles and Responsibilities:

Strategic HR & Site Partnership

• Partner with Site and Functional Leaders to translate operational and manufacturing goals into workforce plans, organization design, talent strategies, and employee engagement solutions aligned to site ramp‑up and long‑term sustainability.

• Serve as a trusted advisor to the Site Leadership Team, providing sound judgement, practical solutions, and candid coaching across leadership, culture, and people decisions.

Greenfield Manufacturing Build & Operations

• Lead HR readiness for greenfield manufacturing, including workforce build‑out, leadership hiring, policy establishment, site governance, and operating rhythm. This will include being main point of contact for our HR Workstream for the Greenfield project.

• Support operational excellence by aligning HR processes to manufacturing realities such as shift structures, labor optimization, productivity, EHS, quality, and compliance expectations.

• Proactively collaborate with client group leaders to translate business needs into impactful talent strategies and solutions that support business objectives. 

• Implement corporate/regional strategies and programs into the business; measure and track success and proactively drive improvement. Influence the design of future programs to better support the business. 

Local Regulatory, Compliance & Employee Relations Leadership

• Act as the site expert on Malaysia employment legislation, labor relations, compliance requirements, and employee relations, ensuring alignment with statutory obligations and company standards.

• Proactively identify risks and advise leaders on complex employee matters, disciplinary actions, investigations, and dispute resolution, ensuring sound, compliant outcomes.

• Represent HR in regulatory, audit, and governance forums, partnering closely with Legal, Compliance, EHS, and Global HR COEs.

Talent, Leadership & Organization Effectiveness

• In partnership with our Talent Acquisition Lead and Global Talent Management Lead, champion the local execution of talent acquisition, performance management, succession planning, and workforce planning, with particular focus on critical manufacturing and leadership roles.

• Coach and enable leaders to demonstrate Intuitive leadership expectations, including accountability, inclusion, high performance, and continuous improvement.

• Use data and insights (e.g., organization health, turnover, engagement) to shape people strategies and inform leadership decisions.

Change, Culture & Communication

• In partnership with our Global Talent Management Lead (GTM) and the Site VP, design and implement the new Plants cultural strategy

• Lead and support change management initiatives associated with site expansion, process changes, organizational growth, and cultural integration.

• Champion a culture of safety, respect, inclusion, and continuous improvement, acting as a visible role model of Intuitive values and leadership standards.

HR Team Enablement & Matrix Collaboration

• Provide informal leadership, coaching, and development to site‑based HR team members within the matrix environment.

• Partner effectively with Global Operations HR, Regional HRBLs, HR COEs, and People Services to ensure seamless service delivery and strong stakeholder experience.

Required Knowledge, Skills, and Experience:

Skills & Abilities:

• Deep expertise in Malaysia employment law, labor relations, and statutory compliance, with proven experience advising leaders in a manufacturing environment.

• Strong manufacturing HR background, ideally including greenfield or start‑up site experience.

• Demonstrated ability to operate hands‑on while maintaining a strategic, enterprise perspective.

• Cultural leadership – modeling value and expectations

• Analytical and conceptual thinking skills; ability to support recommendations through data and analysis. “Telling a story through data”

• Ability to generate and apply novel talent solutions to support the business.

• Ability to remain focused with strong attention to detail and deliver exceptional quality work.

• Ability to influence and challenge executive leaders

• Exceptional communication (both oral and written) and interpersonal skills with a proven ability to build trust, credibility, and strong, productive relationships. 

• Proven ability to work positively, collaboratively, and professionally within a team and across a global organization. 

• Ability to drive change, think strategically and operationally. 

• Ability to set priorities and be flexible in a changing environment; will be expected to use sound business judgement both in the moment as well as recognizing when others need to be involved in the decision-making process. 

• Familiarity and comfort in working in a highly matrixed organization.

• Ability to travel internationally approximately 5-10% of the time when Plant is Operational, but increase in travel during Greenfield/build phase to US and MX ~25-30%.

Education and Experience:

• A Bachelors (BS/BA) in Business Management, Human Resources, or related field is required 

• Minimum of 15 year’s experience; of which 5+ years as a Sr HRBL

• Relevant industry experience and/or experience working within a US multinational company

• A minimum of 10 years of experience in a Manufacturing environment is required 

• Fluent in English

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.