It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position 

As a regional product manager in Digital, you will be a key leader in identifying needs and driving impactful changes that benefit our OUS customers in the development of our Digital Ecosystem. You will work across a broad set of partners including country commercial teams, regional marketing, local customers, and core product development BUs in order to develop well understood needs and whole product solutions. 

You will work with cross-functional partners to identify needs; define and guide products through the development process; shape and guide the roadmap; and work with downstream teams for commercialization, evidence, and messaging. Your efforts will not just be limited to a single project/product (e.g., a digital feature) but also include broader ownership to address regional, business procedure, compliance, or market needs.

This is an individual contributor role which will be part of the OUS Expansion digital product management team.  However, you will be a singular leader in your region building relationships with key partners and assessing opportunities to ensure the future successfully impact of digital products in region.

Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)

• Develop a deep understanding of the European, and potentially, other OUS country regions in terms of market dynamics and adoption of MIS/Da Vinci, digital policies and compliance needs (data residency, privacy position, AI/ML views), clinical areas of focus, which then requires engagement with physician/hospital/policy key opinion leaders (KOL), attending applicable conferences and society meetings, and observing customer use of digital products.  This will require international travel to multiple countries and the ability to step into a breadth of scenarios from surgical case observation to government/policymaker/administrator meetings.

• Identify and navigate complex digital technologies, robotic platforms, clinical markets, or programmatic initiatives that bridge across business units and teams. Pull together teams to develop whole product solutions.

·       Capture, refine, and validate user needs with feedback from customers, the commercial team, and country data/privacy/legal teams. Use qualitative and quantitative market research methods and direct customer interviews and observations to develop deep insights.

·       Establish design requirements, prioritize design efforts, navigate tradeoffs, and document and communicate design decisions.  Be a credible partner who works deeply with product development teams.

·       Develop downstream claims and clinical evidence strategies to show programmatic evidence that upstream needs are being met.

• Significantly contribute to the product roadmap and lifecycle management in alignment with the portfolio objectives. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.

·       Collaboratively develop global product commercialization plans and global/regional messaging with global portfolio marketing, regional marketing, and commercial teams.

·       Work with product engineering, clinical engineering, competitive insights, and business development teams to evaluate new technologies and prioritize the new business development pipeline.

·       Consistently share, uplevel, and influence the broader product management organization on the key insights from various countries so that broader product strategies can become more global aligned, aware, and applicable. 

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

• Empathy, understanding, and appreciation for different country, market, and business dynamics

• Humble, mindful of other people’s input, and able to communicate in a clear, concise, and professional manner.

• Self-directed with awareness to proactively seek advice and develop professional skills.

• Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure product success and ability to influence cross-functional teams without formal authority. This includes the ability to lead in bridging communication across business units and between engineering, design, marketing, sales, and customers.

• Presentation skills to internal and external audiences including leaders at the executive level.

• Quantitative mindset, proven ability to investigate open-ended problems, break into first principles analysis, and work cross-functionally to implement initiatives.

• Demonstrated ability to work creatively amidst competing priorities and smoothly manage multiple competing deadlines and tasks.

• An ability to think strategically, build a proposed plan of action, and be able to critically argue from different perspectives.

Required Education and Training (As applicable - Specific education and training that an individual must possess in order to successfully perform in job)

• Minimum Bachelor’s degree 

• Minimum 8 years in a medical device role and 12 years cumulative professional experience in product management, marketing, engineering, business development, or equivalent role

Working Conditions (As applicable - Any physical requirements for the job.  If not applicable, state “none”)

none

Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have) 

·       MBA, Graduate level education, or equivalent experience in role 

·       Experience in medical devices and customer facing roles

·       Experience working directly with OUS customers and in OUS markets

·       6 years upstream Product Management or equivalent experience in medical devices

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.