It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

Intuitive is seeking a Senior Trainer within POET to support internal education. This role is critical to facilitating onboarding and advanced courses, delivering lectures, and leading hands-on lab experiences. As a Subject Matter Expert (SME), the Senior Trainer will apply deep knowledge of Intuitive products, services, and clinical applications, along with expertise in surgical and diagnostic procedures, design control, risk management, and usability. This individual will drive excellence in education and training across POET verticals, foster a culture of learning and innovation, and strengthen internal development programs through effective program coordination and continuous improvement initiatives.

Essential Job Duties

Facilitate Courses: Conduct engaging and informative training sessions for Design, Engineering, and Product Development teams, ensuring content is current and directly relevant to Intuitive’s products and clinical practices.

Deliver Lectures: Present complex clinical and technical information in a clear, concise manner, adapting delivery methods to diverse learner needs and environments, both on-site and virtually.

Develop as a Subject Matter Expert (SME): Continuously enhance expertise in Intuitive’s technologies along with relevant clinical applications, surgical and diagnostic procedures, design control, risk management, and usability. Serve as a key resource for internal stakeholders.

Lead Hands-On Labs: Design and execute practical lab sessions for internal-facing teams, providing team members with valuable hands-on experience to reinforce theoretical and practical knowledge.

Collaborate with Teams: Work closely with cross-functional partners— to ensure training aligns with organizational goals and product development initiatives. Contribute to program design and improvements.

Evaluate Training Effectiveness: Assess the impact of training programs through surveys, observation, and feedback. Use outcomes to refine content and delivery for increased program effectiveness.

Mentor and Coach: Provide guidance and mentorship to new and existing team members throughout onboarding and beyond, fostering competence and supporting individual development.

Facilitate Hospital Case Observations: Lead hospital case observations in real OR environments and coordinate participation in pre-clinical, surgeon, usability labs, and conference attendance for trainees.

Review and Revise Materials: Assist with the periodic review and updating of training materials, ensuring accuracy and relevance.

Stay Informed on Industry Trends: Maintain awareness of advancements in clinical technology, surgical practice, and training methodologies to incorporate best practices into education programs.

Perform additional duties as assigned or required by Manager.

Required Skills and Experience

• Demonstrates commitment to peer training, specifically related to advanced technology within a clinical environment
• Cultivates competence in others through structured learning experience and feedback strategies
• Proven ability to plan, organize, and oversee assignments involving multiple teams and individuals
• Exhibits leadership skills and demonstrates emotional intelligence
• Excellent communication (written, verbal), presentation and documentation skills
• Strong project management, planning, decision making, negotiating and change management skills
• High capacity to learn in a fast-paced environment
• Commitment to self-development

Required Education and Training

• Minimum BS degree with experience in education and training
• 3-5 years of experience within Intuitive Surgical

Working Conditions

• This position requires up to 25% travel to facilitate training sessions at Intuitive sites globally
• Ability to lift up to 50lbs

Note: There is a minimum expectation of 24 months in this role to be eligible for an opportunity to transition into another position within the organization.

Preferred Skills and Experience  

• Experience in training or educational roles
• Knowledge of adult learning principles
• Familiarity with instructional design principles and adult learning methodologies
• Experience with medical devices or in the healthcare industry is a plus.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.