It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

The Sr Business System Analyst will act as Workday Systems Analyst/Developer and possess both the functional & technical understanding of Workday HCM and will serve as primary source for Tier 2/Tier 3 technical support, configuration, and development of interfaces and functional enhancements.

Roles and Responsibilities:

• Translate business requirements into well-architected solutions that best leverage the Workday platform.
• Configure and design Workday HCM functional areas, including core HCM, absence, benefits, compensation, business process, and security.
• Troubleshoot, develop, and maintain integration systems across the Workday integration platform.
• Involved in building and debugging custom reports, EIBs, connectors, document transforms, XSLT, calculated fields, BIRT, Workday studio, and orchestration.
• Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with a cost-efficient proposal on inefficiencies and risks to determine appropriate process and system design.
• Create functional specifications and work with cross-functional and development teams to deliver technical solutions.
• Review and contribute to the design document, configuration documents, and functional specifications.
• Conduct Unit testing, Integration testing, Regression testing, and User acceptance testing.
• Support ISI’s production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Identify gaps between the current and future state of business processes and help in prioritizing opportunities to improve processes through the usage of the Business capability matrix (BCM)
• Lead and facilitate business user meetings to gather process information for sound system solutions.
• Collaborate with and provide input to the development team during the development phase to meet business needs.
• Conduct unit and Integration testing and regression testing.
• Maintain IT Business system integrity and application notes, system upgrades, changes, and user updates.
• Work closely with the on-site and offshore teams, managers, and executives to ensure the delivery of high-quality solutions.
• Follow the Intuitive change management process. Analyze the impact of changes to the corporate application landscape
• Act as a Senior BA, guide & mentor team members to deliver the best solutions and provide peer reviews and advice on areas for improvement.

Skill/Job Requirements

• Bachelor’s degree in engineering or equivalent experience.
• Minimum 8 years of experience working on the Workday platform with Business Systems Analyst / Development experience in a full cycle implementation, as well as in a support role.
• Strong experience with Workday project implementations and Workday integrations platform, including integrations with ERP and third-party applications.
• Hands-on experience with configuration of new and existing Workday features, including user management, roles/profiles, permissions, custom objects, new page layouts, custom fields, calculated fields, condition rules, validations, business processes, and notifications.
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• Experience building and debugging custom reports, EIBs, connectors, document transforms, XSLT, calculated fields, BIRT, and Workday studio.
• Experience collaborating with Integration resources in a highly integrated system landscape.
• Workday Pro Certifications – preferred: Integrations and HCM.
• Ability to work with minimum supervision or guidance.

• Ability to work in a team environment, effectively interacting with others.
• Ability to multitask and perform effectively in a fast-paced environment.
• Ability to guide team members and mentor them as needed.
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
• Excellent communication skills, both written and oral, interpersonal, organizational skills, and problem-solving ability to work with non-technical end users.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.