At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

Under the indirect supervision of the Mexicali Purchasing Manager, coordinates and administers the employee services programs offered by Intuitive, ensuring a pleasant, efficient, and agile experience for users. These employee services programs may include benefits, perks, events, and other support programs. The coordinator is responsible for monitoring and maintaining programs such as: transportation, food services, wellness programs, locker assignments (when applicable), work uniform assignments, etc.

The coordinator has a team of specialists on shifts and in plants who ensure that the strategies and activities necessary to meet the objectives and goals of the employee services area are executed. The coordinator maintains a close relationship with the management staff and the operational areas of the organization to define specific objectives for the services provided. The coordinator is also responsible for seeking continuous improvement as a strategy to reduce costs and improve the quality of services.

The coordinator works closely with other departments in the company, such as Human Resources, Finance, IT, and suppliers, to ensure that services are delivered efficiently and effectively.

Roles & Responsibilities:

• Directly manages employee services programs, including but not limited to food service, wellness programs, transportation, and amenities.
• Manages work uniform distribution programs and locker assignments for all employees.
• Maintains contact with service providers and ensures the quality of the products they provide according to requirements.
• Reports on the progress of programs on a regular basis, as well as efficiency, quality, and participation metrics.
• Promotes use of technology to streamline processes.
• Supports the company's sustainability programs.
• Manages the employee experience committee formed by volunteers and specialists.
• Builds and maintains close relationships between management staff and service users, creating alignment in service expectations.
• Tracks employee satisfaction with services.
• Creates and manages budgets for employee services.
• Drives our culture strategy by promoting our mission, founding principles, individual and leadership expectations. 

Skills, Experience, Education, & Training:

• Bachelor's degree in administrative areas
• Minimum of 3 years of experience in strategic and operational aspects related to employee programs and services in companies or institutions with rapid growth.
• Customer service orientation.
• Leadership skills.
• Strong analytical skills.
• Strong oral and written communication skills.
• Ability to work in a dynamic environment.
• Flexible Schedule
• Bilingual (Spanish-English)

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.