Primary Function of Position

• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.  

Essential Job Duties

• Serve as an Interface Development lead between ERP and satellite systems and SFDC.  This includes having a strong knowledge of satellite systems and being able to develop objects in SFDC.
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com  and related applications  
• Work with “Center of Excellence” teams to design and develop enhancements on the Salesforce.com platform.
• Having broad expertise or unique knowledge in the area of Field Service, Service Contracts, Telephony Integration, Case Management and Help Desk business processes.
• Interface on a day to day basis with other analysts, super users and IT team members to enhance Salesforce.com platform
• Perform development/system changes to meet business requirements as needed.
• Ensure solution design on Salesforce.com platform integrates well with the integrated systems and coordinate changes accordingly with larger IT team.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
• Facilitate change management and transition to future state working with various stakeholders
• Analyze impact of changes to the corporate application landscape
• Participate cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
• Analyze impact of changes to the corporate application landscape

Required Skills and Experience

• 3-5 years of direct “Hands-On” interface development.
• 3-5 years of direct “Hands-On” development with Salesforce.com
• Experience with deep understanding of IT Applications and Technology
• Possess a strong business and customer/client focus.
• Strong problem solving and analytical capabilities.
• Excellent written and verbal communication skills
• Very strong collaboration, negotiation, and influence capability required.
• Administer development environment(s)
• Develop custom code (Apex, Force.net, Java, etc..)
• Entity and data mapping for integration process flows
• Use case and unit test plan development.
• Author the Technical Design Specification
• Contribute to key deployment documentation.
• Develop and document regression, as well as use case and unit testing scenarios.
• Define and monitor compliance with code check-in, backup/recovery, and versioning processes Participate in testing and validation of the integration.
• Contribute to knowledge transfer process.

Required Education and Training

• Bachelor's or undergraduate degree in Computer Science, Information Systems or equivalent experience
• SFDC Certification strongly referenced in Development & Administration.

Working Conditions

• On-Site in Sunnyvale 2-3 Days per week.

Preferred Skills and Experience  

• Ability to work directly with consultants.
• Experience with deep understanding of IT Applications and Technology
• Strong problem solving and analytical capabilities.
• Excellent written and verbal communication skills.
• Very strong collaboration, negotiation, and influence capability required.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.